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This operation is part of the [[FacebookPM|Facebook Private Messaging API]] section of the [[Welcome|Genesys Web Services REST API]].
 
This operation is part of the [[FacebookPM|Facebook Private Messaging API]] section of the [[Welcome|Genesys Web Services REST API]].
 
<h2> Overview </h2>
 
<h2> Overview </h2>
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This request will send a text message only to agents who are in a conference or in a consult facebook chat.
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This request sends a text message only to agents who are in a conference or in a consulting Facebook chat.
 
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<h3>Notification</h3>
 
<h3>Notification</h3>
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Here are the list of notifications received after send new message for only agents
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Here is the list of notifications received after sending a new message only for agents:
  
 
<h4>Notification with new message</h4>
 
<h4>Notification with new message</h4>
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{{Editgrn_open}}Missing{{Editgrn_close}}
  
 
[[Category:V:HTCC:8.5.2DRAFT]]
 
[[Category:V:HTCC:8.5.2DRAFT]]

Revision as of 20:00, September 29, 2015

SendToAgents

This operation is part of the Facebook Private Messaging API section of the Genesys Web Services REST API.

Overview

This request sends a text message only to agents who are in a conference or in a consulting Facebook chat.

Request URL /api/v2/me/facebooksession/{id}
HTTP Method POST
Required Features api-multimedia

Parameters

Parameter Value
operationName SendToAgents
text The text to send to agents

Sample

Request

POST api/v2/me/facebooksession/0071023821aec011
{
  "operationName": "SendToAgents",
  "text": "We need your help?"
}

Response

{
  "statusCode": 0
}

Notification

Here is the list of notifications received after sending a new message only for agents:

Notification with new message

Missing

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