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(Update with the copy of version: 8.5.2DRAFT)
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= Planning your Workspace Web Edition & Web Services Deployment =
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= Planning your deployment =
 
__TOC__
 
__TOC__
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Workspace Web Edition & Web Services requires Cassandra, so when planning your deployment you also need to consider the Cassandra topology. There are generally three common Cassandra topologies used for Workspace Web Edition & Web Services:
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Web Services requires Cassandra, so when planning your deployment you also need to consider the Cassandra topology. There are generally three common Cassandra topologies used for Workspace Web Edition & Web Services:
  
 
*'''Development''' — 1 Cassandra node (appropriate for a development or lab environment)
 
*'''Development''' — 1 Cassandra node (appropriate for a development or lab environment)
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*'''Two Datacenters''' — 2 datacenters with a minimum of three Cassandra nodes in each datacenter
 
*'''Two Datacenters''' — 2 datacenters with a minimum of three Cassandra nodes in each datacenter
  
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The number of Workspace Web Edition & Web Services nodes in your deployment scenario depends on a variety of factors. Please consult with Genesys for help to determine the correct number of nodes for your solution.
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The number of Web Services nodes in your deployment scenario depends on a variety of factors. Please consult with Genesys for help to determine the correct number of nodes for your solution.
  
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For Development scenarios, you can install Cassandra and Workspace Web Edition & Web Services on the same host.  
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For Development scenarios, you can install Cassandra and Web Services on the same host.  
  
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{{NoteFormat|For Single Datacenter and Two Datacenter scenarios, you must install Cassandra and Workspace Web Edition & Web Services on separate hosts.}}
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{{NoteFormat|For Single Datacenter and Two Datacenter scenarios, you must install Cassandra and Web Services on separate hosts.}}
  
 
Whichever deployment scenario you decide to implement, you should follow the same basic deployment steps:
 
Whichever deployment scenario you decide to implement, you should follow the same basic deployment steps:
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<!--
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==Cloud Implementation==
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==Deployment tasks==
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{|
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Complete the following steps to deploy Web Services and Applications.
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! Objective
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{{NoteFormat|If you are upgrading from one version of Web Services and Applications to another, see [[Migration|Migration]].}}
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! Related procedures and actions
 
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|-
 
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|1. Review the prerequisites, including installation of Jetty and Cassandra.
 
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|See the [[Prerequisites|Prerequisites]] page.
 
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|-
 
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|2. Install Workspace Web Edition & Web Services.
 
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|See [[InstallationProcedures|Install Workspace Web Edition & Web Services]] for details.
 
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|-
 
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|3. Configure Web Services.
 
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|See [[ConfigurationCloud| Cloud Configuration]] for details.
 
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|-
 
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|4. Start Web Services and test the configuration.
 
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|See [[StartHTCC|Starting and Testing Web Services]] for instructions.
 
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|-
 
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|5. Plan your Cloud deployment of Contact Centers and Genesys Environments.
 
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|See [[PlanYourDeployment|Planning your Deployment]] for information.
 
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|-
 
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|6. Create your Contact Center(s).
 
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| See [[ContactCenterCreation| Contact Center Creation]].
 
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|-
 
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|7. (Optional) Change default Contact Center feature configuration.
 
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| If desired, change the [[FeatureConfiguration|default feature assignment]].
 
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|-
 
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|8. Test with the User Interface.
 
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| See [[TestingUI| Testing the User Interface with Workspace Web Edition & Web Services]].
 
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|}
 
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-->
 
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==Deployment Tasks==
 
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Complete the following steps to deploy Workspace Web Edition & Web Services.
 
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{{NoteFormat|If you are upgrading from one version of Workspace Web Edition & Web Services to another, see [[Migration|Migration]].}}
 
 
<ol>
 
<ol>
 
<li>[[Prerequisites|Review the Prerequisites.]] Make sure all supporting components are installed and configured.</li>
 
<li>[[Prerequisites|Review the Prerequisites.]] Make sure all supporting components are installed and configured.</li>
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<li>[[InstallationProcedures|Install Workspace Web Edition & Web Services.]]</li>
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<li>[[InstallationProcedures|Install Web Services and Applications.]]</li>
 
<li>[[InitializingCassandra|Initialize Cassandra.]]
 
<li>[[InitializingCassandra|Initialize Cassandra.]]
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<li>[[DeployWebApp|Deploy the Web Application.]]
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<li>[[DeployWebApp|Deploy the web application.]]
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<li>[[ConfigurationPremise|Configure Workspace Web Edition & Web Services.]]</li>
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<li>[[ConfigurationPremise|Configure Web Services.]]</li>
 
<!--<li>(Optional) Change the [[FeatureConfiguration|feature configuration]].</li>-->
 
<!--<li>(Optional) Change the [[FeatureConfiguration|feature configuration]].</li>-->
 
<li>[[Features|Configure your required features (optional).]]</li>
 
<li>[[Features|Configure your required features (optional).]]</li>
 
<li>[[Security|Configure additional security (optional).]]</li>
 
<li>[[Security|Configure additional security (optional).]]</li>
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<li>[[StartHTCC|Start and test Workspace Web Edition & Web Services.]] </li>
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<li>[[StartHTCC|Start and test Web Services, Workspace Web Edition, and Gplus Adapter for Salesforce.]] </li>
 
<li>Follow up with the appropriate configuration or developer information, depending on which components you plan to use:
 
<li>Follow up with the appropriate configuration or developer information, depending on which components you plan to use:
 
<ul>
 
<ul>
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</ol>
 
</ol>
  
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==Next Step==
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==Next step==
 
*[[Prerequisites|Review the Prerequisites]]
 
*[[Prerequisites|Review the Prerequisites]]
  
 
[[Category:V:HTCC:8.5.2]]
 
[[Category:V:HTCC:8.5.2]]

Revision as of 19:57, January 22, 2016

Planning your deployment

Web Services requires Cassandra, so when planning your deployment you also need to consider the Cassandra topology. There are generally three common Cassandra topologies used for Workspace Web Edition & Web Services:

  • Development — 1 Cassandra node (appropriate for a development or lab environment)
  • Single Datacenter — 1 datacenter with a minimum of three Cassandra nodes
  • Two Datacenters — 2 datacenters with a minimum of three Cassandra nodes in each datacenter

The number of Web Services nodes in your deployment scenario depends on a variety of factors. Please consult with Genesys for help to determine the correct number of nodes for your solution.

For Development scenarios, you can install Cassandra and Web Services on the same host.

Important
For Single Datacenter and Two Datacenter scenarios, you must install Cassandra and Web Services on separate hosts.

Whichever deployment scenario you decide to implement, you should follow the same basic deployment steps:

Deployment tasks

Complete the following steps to deploy Web Services and Applications.

Important
If you are upgrading from one version of Web Services and Applications to another, see Migration.
  1. Review the Prerequisites. Make sure all supporting components are installed and configured.
  2. Install Web Services and Applications.
  3. Initialize Cassandra.
  4. Deploy the web application.
  5. Configure Web Services.
  6. Configure your required features (optional).
  7. Configure additional security (optional).
  8. Start and test Web Services, Workspace Web Edition, and Gplus Adapter for Salesforce.
  9. Follow up with the appropriate configuration or developer information, depending on which components you plan to use:

Next step

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