m (1 revision imported: Some parameters changed for consistent camelCase usage) |
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= Resource_Skill Subject Area = | = Resource_Skill Subject Area = | ||
| + | {{PDMs_SubjectArea | ||
| + | |subjectArea = Resource_Skill | ||
| + | |shortDesc = Represents the skill resumes of agent resources. | ||
| + | |description = This subject area represents the skill resumes of agent resources. | ||
| + | |diagram = SubjArea-ResourceSkill | ||
| + | }} | ||
[[Category:V:GIM:8.5DRAFT]] | [[Category:V:GIM:8.5DRAFT]] | ||
Revision as of 14:58, May 6, 2016
Resource_Skill Subject Area
This subject area represents the skill resumes of agent resources.
File:GIM-SubjArea-ResourceSkill-Ora.png
Resource_Skill Subject Area View Large
Subject Area Dimensional Model Tables
| Table/View | Description |
|---|---|
| DATE_TIME | Allows facts to be described by attributes of a calendar date and 15-minute interval. |
| RESOURCE_ | Allows facts to be described based on the attributes of contact center resources. |
| RESOURCE_SKILL_FACT view | Describes an agent's skills and proficiency levels. |
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