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==OS requirements== | ==OS requirements== | ||
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==Java requirements== | ==Java requirements== | ||
* If you're installing Web Services and Applications version 8.5.201.09 or earlier, you must also install the latest {{#Widget:ExtLink|link=http://www.oracle.com/technetwork/java/javase/downloads/jdk7-downloads-1880260.html|displaytext=Java 1.7 JDK 64bit for Linux}}. For more information, refer to the {{#Widget:ExtLink|link=http://docs.oracle.com/javase/7/docs/webnotes/install/linux/linux-jdk.html|displaytext=Java documentation}}. | * If you're installing Web Services and Applications version 8.5.201.09 or earlier, you must also install the latest {{#Widget:ExtLink|link=http://www.oracle.com/technetwork/java/javase/downloads/jdk7-downloads-1880260.html|displaytext=Java 1.7 JDK 64bit for Linux}}. For more information, refer to the {{#Widget:ExtLink|link=http://docs.oracle.com/javase/7/docs/webnotes/install/linux/linux-jdk.html|displaytext=Java documentation}}. | ||
Revision as of 20:20, November 23, 2016
Prerequisites
Contents
To work with Web Services and Applications, make sure that your system meets the following minimum requirements:
Important
In multi-tenant Configuration Server deployments, Web Services and Applications supports only one tenant that contains all configuration dataOS requirements
- Red Hat Enterprise Linux, version 6
- Red Hat Enterprise Linux, version 7
Java requirements
- If you're installing Web Services and Applications version 8.5.201.09 or earlier, you must also install the latest Java 1.7 JDK 64bit for Linux. For more information, refer to the Java documentation.
- If you're installing Web Services and Applications version 8.5.201.29 or newer, you must also install Java JDK 1.8.0_92 or newer 64bit for Linux. For more information, refer to the Java documentation. If you're upgrading from JDK 7 to JDK 8, check out the Java Adoption Guide.
Jetty requirements
- Jetty 9.2.14.v20151106 is now embedded in the Web Services and Applications installation. For Web Services and Applications version 8.5.201.09 or earlier, you need to install and configure Jetty 9 separately.
Cassandra requirements
- Before you deploy Web Services and Applications, you need to install and configure Cassandra. Web Services support Cassandra version 1.2 and 2.2.
Browser support
Workspace Web Edition
Workspace Web Edition supports the following browsers:
- Microsoft Internet Explorer 10 and 11
- Google Chrome 38+
- Firefox 34+
Gplus Adapter for Salesforce
Gplus Adapter for Salesforce supports the following web browsers:
- Microsoft Internet Explorer 10 and 11
- Google Chrome 38+
- Firefox 34+
The adapter supports the following browser when using the Workspace Web Edition deployment option:
- Microsoft Internet Explorer 11
- Google Chrome 38+
- Firefox 34+
Genesys environment
In addition to having a Genesys Management Framework 8.1 or 8.5 environment installed and running, the following table lists the Genesys components that are used with a Web Services and Applications installation.
| Feature | Genesys Component |
|---|---|
| Voice API |
|
| Multimedia API | |
| Reporting |
Next step
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