(Update with the copy of version: 8.5.2DRAFT) |
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| Line 6: | Line 6: | ||
==Web Services and Applications deployment update== | ==Web Services and Applications deployment update== | ||
| − | Web Services and Applications version 8.5. | + | Web Services and Applications version 8.5.201.41 introduces an important update to the '''serverSettings''' section of the '''application.yaml''' file. The '''updateOnStartup''' section is introduced. This update changes the previous behavior where settings were automatically updated on startup. To ensure that your deployment's configuration settings are automatically updated on startup, change the '''updateOnStartup''' settings on each Web Services and Applications node as follows: |
<source lang="text">updateOnStartup: | <source lang="text">updateOnStartup: | ||
| Line 17: | Line 17: | ||
==Workspace Web Edition configuration option updates== | ==Workspace Web Edition configuration option updates== | ||
| − | The following configuration options have been added or updated in Web Services and Applications version 8.5. | + | The following configuration options have been added or updated in Web Services and Applications version 8.5.201.61: |
* [[Documentation:HTCC:IWWDep:Accessibility#accessibility.focus-on-interaction-toast|accessibility.focus-on-interaction-toast]] | * [[Documentation:HTCC:IWWDep:Accessibility#accessibility.focus-on-interaction-toast|accessibility.focus-on-interaction-toast]] | ||
| Line 48: | Line 48: | ||
* [[Documentation:HTCC:IWWDep:Workitem#InProgDisplayedColumns|workbin.<media-type>.in-progress.displayed-columns]] | * [[Documentation:HTCC:IWWDep:Workitem#InProgDisplayedColumns|workbin.<media-type>.in-progress.displayed-columns]] | ||
| − | The following configuration options have been added or updated in Web Services and Applications version 8.5. | + | The following configuration options have been added or updated in Web Services and Applications version 8.5.201.50: |
* [[Documentation:HTCC:IWWDep:Accessibility#accessibility.voicemail-message-change-bell|accessibility.voicemail-message-change-bell]] | * [[Documentation:HTCC:IWWDep:Accessibility#accessibility.voicemail-message-change-bell|accessibility.voicemail-message-change-bell]] | ||
| Line 73: | Line 73: | ||
| − | The following configuration options have been added or updated in Web Services and Applications version 8.5. | + | The following configuration options have been added or updated in Web Services and Applications version 8.5.201.41: |
* [[Documentation:HTCC:IWWDep:TeamLead#teamlead.myagents.refresh-rate|teamlead.myagents.refresh-rate]] | * [[Documentation:HTCC:IWWDep:TeamLead#teamlead.myagents.refresh-rate|teamlead.myagents.refresh-rate]] | ||
| Line 87: | Line 87: | ||
| − | The following configuration options have been added or updated in Web Services and Applications version 8.5. | + | The following configuration options have been added or updated in Web Services and Applications version 8.5.201.29: |
* [[Documentation:HTCC:IWWDep:Feedback#system.feedback.submit-after-disconnect|system.feedback.submit-after-disconnect]] | * [[Documentation:HTCC:IWWDep:Feedback#system.feedback.submit-after-disconnect|system.feedback.submit-after-disconnect]] | ||
| Line 101: | Line 101: | ||
| − | The following configuration options have been added or updated in Web Services and Applications version 8.5. | + | The following configuration options have been added or updated in Web Services and Applications version 8.5.201.18: |
* [[Documentation:HTCC:IWWDep:ActiveRecording#privilege.active-recording.can-monitor-recording|privilege.active-recording.can-monitor-recording]] | * [[Documentation:HTCC:IWWDep:ActiveRecording#privilege.active-recording.can-monitor-recording|privilege.active-recording.can-monitor-recording]] | ||
| Line 114: | Line 114: | ||
==Gplus Adapters configuration option updates== | ==Gplus Adapters configuration option updates== | ||
| − | The following configuration options has been updated in in Web Services and Applications version 8.5. | + | The following configuration options has been updated in in Web Services and Applications version 8.5.201.61. |
* [[Documentation:HTCC:IWWDep:ContactCenterStatistics#privilege.dashboard.can-use|privilege.dashboard.can-use]] | * [[Documentation:HTCC:IWWDep:ContactCenterStatistics#privilege.dashboard.can-use|privilege.dashboard.can-use]] | ||
| − | No configuration options have been added or updated in Web Services and Applications version 8.5. | + | No configuration options have been added or updated in Web Services and Applications version 8.5.201.50. |
| − | The following configuration options have been added or updated in Web Services and Applications version 8.5. | + | The following configuration options have been added or updated in Web Services and Applications version 8.5.201.41: |
* [[Documentation:HTCC:IWWDep:GPAConfig#privilege.add-contact.can-use|privilege.add-contact.can-use]] | * [[Documentation:HTCC:IWWDep:GPAConfig#privilege.add-contact.can-use|privilege.add-contact.can-use]] | ||
| − | The following configuration options have been added or updated in Web Services and Applications version 8.5. | + | The following configuration options have been added or updated in Web Services and Applications version 8.5.201.29: |
* [[Documentation:HTCC:IWWDep:GPAConfig#feedback.submit-after-disconnect|feedback.submit-after-disconnect]] | * [[Documentation:HTCC:IWWDep:GPAConfig#feedback.submit-after-disconnect|feedback.submit-after-disconnect]] | ||
| Line 133: | Line 133: | ||
| − | The following configuration options have been added or updated in Web Services and Applications version 8.5. | + | The following configuration options have been added or updated in Web Services and Applications version 8.5.201.18: |
* [[Documentation:HTCC:IWWDep:GPAConfig#salesforce.chat.enable-object-association-tracking|salesforce.chat.enable-object-association-tracking]] | * [[Documentation:HTCC:IWWDep:GPAConfig#salesforce.chat.enable-object-association-tracking|salesforce.chat.enable-object-association-tracking]] | ||
| Line 141: | Line 141: | ||
==Web Services API updates== | ==Web Services API updates== | ||
| − | The following updates have been made in Web Services and Applications version 8.5. | + | The following updates have been made in Web Services and Applications version 8.5.201.61: |
* [[Documentation:HTCC:API:UCSIntegrationVoice|UCS Integration with Voice API]] | * [[Documentation:HTCC:API:UCSIntegrationVoice|UCS Integration with Voice API]] | ||
* [[Documentation:HTCC:API:DigitalUserEvents|Digital User Events API]] | * [[Documentation:HTCC:API:DigitalUserEvents|Digital User Events API]] | ||
| − | The following updates have been made in Web Services and Applications version 8.5. | + | The following updates have been made in Web Services and Applications version 8.5.201.50: |
* [[Documentation:HTCC:Dep:HTCCConfigurationOptionsReference#enableSsl|enableSSL option]] | * [[Documentation:HTCC:Dep:HTCCConfigurationOptionsReference#enableSsl|enableSSL option]] | ||
| Line 153: | Line 153: | ||
| − | The following updates have been made in Web Services and Applications version 8.5. | + | The following updates have been made in Web Services and Applications version 8.5.201.41: |
'''Standard Responses API''' | '''Standard Responses API''' | ||
| Line 177: | Line 177: | ||
| − | The following updates have been made in Web Services and Applications version 8.5. | + | The following updates have been made in Web Services and Applications version 8.5.201.29: |
'''Workbin API''' | '''Workbin API''' | ||
| Line 187: | Line 187: | ||
| − | The following updates have been made in Web Services and Applications version 8.5. | + | The following updates have been made in Web Services and Applications version 8.5.201.18: |
'''Chat API''' | '''Chat API''' | ||
Revision as of 16:07, March 10, 2017
Contents
New and updated configuration options and API operations
After migrating your Web Services and Applications deployment, review the list of added or updated configuration and API options to decide if you want to maintain the default state of the options or modify them to match your deployment requirements.
Web Services and Applications deployment update
Web Services and Applications version 8.5.201.41 introduces an important update to the serverSettings section of the application.yaml file. The updateOnStartup section is introduced. This update changes the previous behavior where settings were automatically updated on startup. To ensure that your deployment's configuration settings are automatically updated on startup, change the updateOnStartup settings on each Web Services and Applications node as follows:
updateOnStartup:
statistics: true
opsCredentials: true
features: trueFor more information, see Server settings.
Workspace Web Edition configuration option updates
The following configuration options have been added or updated in Web Services and Applications version 8.5.201.61:
- accessibility.focus-on-interaction-toast
- accessibility.<media-type>.focus-on-interaction-toast
- contact.history-default-time-filter-main
- contact.myhistory-default-time-filter-main
- contact.ucs-interaction.<media-type>.enable-create
- privilege.contact.can-open.email.from-history
- privilege.contact.can-open.<media-type>.from-history
- statistics.routing-points
- privilege.email.can-decline
- login.list-available-locales
- login.store-recent-place
- views.MyWorkspaceRegion.order
- webme.useSecuredHistoryAPI
- privilege.workitem-channels.can-use
- privilege.<media-type>.can-decline
- privilege.<media-type>.can-mark-done
- privilege.<media-type>.can-move-to-workbin
- privilege.<media-type>.can-one-step-transfer
- privilege.<media-type>.can-set-interaction-disposition
- openmedia.workitem-channels
- <media-type>.auto-answer
- <media-type>.prompt-for-done
- <media-type>.ringing-bell
- intercommunication.<media-type>.queue
- intercommunication.<media-type>.routing-based-actions
- intercommunication.<media-type>.routing-based-targets
- workbin.<media-type>.in-progress
- workbin.<media-type>.in-progress.displayed-columns
The following configuration options have been added or updated in Web Services and Applications version 8.5.201.50:
- accessibility.voicemail-message-change-bell
- contact.all-interactions-displayed-columns
- contact.all-interactions-quick-search-attributes
- contact.date-search-types
- contact.history-search-attributes
- privilege.contact.can-advanced-search-all-interactions
- privilege.contact.can-advanced-search-contact-history
- privilege.contact.can-advanced-search-my-history
- privilege.contact.can-filter-all-interactions
- privilege.contact.can-filter-contact-history
- privilege.contact.can-filter-my-history
- privilege.contact.can-search-all-interactions
- interaction-bar.quick-access-modes
- interaction-bar.quick-access-modes
- interaction.reject-route
- intercommunication.voice.routing-points
- login.list-available-locales
- service-client-api.accepted-web-content-origins
- service-client-api.rate-limit.service-name
- voice.enable-dtmf-tone
The following configuration options have been added or updated in Web Services and Applications version 8.5.201.41:
- teamlead.myagents.refresh-rate
- accessibility.voicemail-message-change-bell
- accessibility.visual-impairment-profile
- statistics.refresh-time
- keyboard.shortcut.interaction.next
- keyboard.shortcut.interaction.previous
- keyboard.shortcut.jump-to-last-error
- web-rtc.enable-dtmf-tone
- interaction.disposition.cache-timeout-delay
- web-rtc.identifier.x-last-digit-displayed
The following configuration options have been added or updated in Web Services and Applications version 8.5.201.29:
- system.feedback.submit-after-disconnect
- privilege.chat.can-push-url
- chat.push-url.max-records
- rebranding.company-logo
- rebranding.login.company-logo
- rebranding.about.company-logo
- rebranding.product-major-name
- rebranding.product-minor-name
- rebranding.product-version
- rebranding.company-favicon
The following configuration options have been added or updated in Web Services and Applications version 8.5.201.18:
- privilege.active-recording.can-monitor-recording
- privilege.facebook.can-use
- privilege.chat.can-click-to-dial
- contact.myhistory-quick-search-attributes
- contact.history-quick-search-attributes
- expression.team-communicator-phone-number
- teamcommunicator.voice.list-status-reachable
- voice.clear-conference-on-release
Gplus Adapters configuration option updates
The following configuration options has been updated in in Web Services and Applications version 8.5.201.61.
No configuration options have been added or updated in Web Services and Applications version 8.5.201.50.
The following configuration options have been added or updated in Web Services and Applications version 8.5.201.41:
The following configuration options have been added or updated in Web Services and Applications version 8.5.201.29:
- feedback.submit-after-disconnect
- templates.salesforce.<interaction type>.<salesforce argument>
- voice-note.key-name
The following configuration options have been added or updated in Web Services and Applications version 8.5.201.18:
- salesforce.chat.enable-object-association-tracking
- salesforce.email.include-body-in-desc
- salesforce.user-data.object-type-key
Web Services API updates
The following updates have been made in Web Services and Applications version 8.5.201.61:
The following updates have been made in Web Services and Applications version 8.5.201.50:
The following updates have been made in Web Services and Applications version 8.5.201.41:
Standard Responses API
- GetStandardResponse
- RenderStandardResponse
- ReportStandardResponseUsage
- GetStandardResponseFavorites
- AddStandardResponseFavorite
- DeleteStandardResponseFavorite
- DeleteAllStandardResponseFavorites
- GetDocumentStandardResponse
Chat API
The following updates have been made in Web Services and Applications version 8.5.201.29:
Workbin API
- GetGroupWorkbinContent
- Subscribe to Group Workbin Notifications
- Unsubscribe from Group Workbin Notifications
- GetWorkbins
The following updates have been made in Web Services and Applications version 8.5.201.18:
Chat API
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