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| − | Welcome to the ''Gplus Adapter User's Guide''. | + | Welcome to the ''Gplus Adapter User's Guide''. The Gplus Adapter has two implementations: |
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| − | The Gplus Adapter has two implementations: | ||
*'''Gplus Adapter for Salesforce''' is a soft phone that can be embedded in your Salesforce sales or service console or accessed in a separate window that is launched from a '''Phone''' icon. The standard adapter has a fixed size and the features and functionality are designed for a small screen space. | *'''Gplus Adapter for Salesforce''' is a soft phone that can be embedded in your Salesforce sales or service console or accessed in a separate window that is launched from a '''Phone''' icon. The standard adapter has a fixed size and the features and functionality are designed for a small screen space. | ||
Revision as of 18:04, February 15, 2017
Gplus Adapter User's Guide
Welcome to the Gplus Adapter User's Guide. The Gplus Adapter has two implementations:
- Gplus Adapter for Salesforce is a soft phone that can be embedded in your Salesforce sales or service console or accessed in a separate window that is launched from a Phone icon. The standard adapter has a fixed size and the features and functionality are designed for a small screen space.
- Gplus Adapter for Salesforce - Workspace Web Edition (WWE) is an enhanced soft phone that has a larger window size and provides many of the same features and functionality as the Genesys Workspace Agent Desktop.
Click any of the topics below for details.
Gplus Adapter for Salesforce
Gplus Adapter for Salesforce - WWE Option
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