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(HTCC-29218)
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! Description
 
! Description
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| Answers the incoming call. This methods supports caller ID and the [[Documentation:HTCC:IWWDep:Intercommunication|routing-based intercommunication features]].
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| Answers the incoming call.
 
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|-
 
! Parameters
 
! Parameters
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|-
 
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! Description
 
! Description
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| Calls the destination in the same way Workspace Web Edition calls the destination from Team Communicator. This methods supports caller ID and the [[Documentation:HTCC:IWWDep:Intercommunication|routing-based intercommunication features]].
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| Calls the destination in the same way Workspace Web Edition calls the destination from Team Communicator.
 
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! Parameters
 
! Parameters
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! Description
 
! Description
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| Releases the incoming call. This methods supports caller ID and the [[Documentation:HTCC:IWWDep:Intercommunication|routing-based intercommunication features]].
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| Releases the incoming call.
 
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! Parameters
 
! Parameters
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|-
 
! Description
 
! Description
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| Holds the incoming call. This methods supports caller ID and the [[Documentation:HTCC:IWWDep:Intercommunication|routing-based intercommunication features]].
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| Holds the incoming call.
 
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! Parameters
 
! Parameters
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! Description
 
! Description
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| Resumes the held call. This methods supports caller ID and the [[Documentation:HTCC:IWWDep:Intercommunication|routing-based intercommunication features]].
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| Resumes the held call.  
 
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! Parameters
 
! Parameters

Revision as of 13:03, February 7, 2018

Voice Namespace

Methods

The Voice namespace includes the following methods:


answer

Signature <static> answer('interactionId')
Description Answers the incoming call.
Parameters
Name Type Argument Description
interaction string The interaction identifier

dial

Signature <static> dial(destination, userData)
Description Calls the destination in the same way Workspace Web Edition calls the destination from Team Communicator.
Parameters
Name Type Argument Description
destination string The call destination number.
userData object <optional> The attached user data key/value object that is updated with each interaction event.

hangUp

Signature <static> hangUp('interactionId')
Description Releases the incoming call.
Parameters
Name Type Argument Description
interaction string The interaction identifier

hold

Signature <static> hold('interactionId')
Description Holds the incoming call.
Parameters
Name Type Argument Description
interaction string The interaction identifier

resume

Signature <static> resume('interactionId')
Description Resumes the held call.
Parameters
Name Type Argument Description
interaction string The interaction identifier


pauseCallRecording

Signature <static> pauseCallRecording(interactionId)
Description Pauses the call recording.
Parameters
Name Type Description
interactionId string The unique identifier for the interaction.

resumeCallRecording

Signature <static> resumeCallRecording(interactionId)
Description Resumes the call recording.
Parameters
Name Type Description
interactionId string The unique identifier for the interaction.

startCallRecording

Signature <static> startCallRecording(interactionId)
Description Starts the call recording.
Parameters
Name Type Description
interactionId string The unique identifier for the interaction.

stopCallRecording

Signature <static> stopCallRecording(interactionId)
Description Stops the call recording.
Parameters
Name Type Description
interactionId string The unique identifier for the interaction.
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