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(→‎Lightning Experience in Gplus Adapter for Saleforce - WWE option)
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|media1=GPlus adp Lightning Refresh.png
 
|media1=GPlus adp Lightning Refresh.png
 
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{{CloudStep_Stack
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|title=Open media workitem
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|text=You can setup and use the open media workitem feature in Salesforce Lightning. The functionalities available in Lightning are similar to the functionalities in the WWE option.
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<ol>
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<li>Click '''Contacts''' from the menu bar.</li>
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<li>Select the contact name.</li>
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<li>Click the '''Refresh Activity History''' icon, in the '''Activity''' tab to review all '''Past Activity'''.</li>
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<li>Clicking on an activity will open the '''Task''' window for that item.</li>
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</ol>
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|media1=GPlus adp Lightning Refresh.png
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}}
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[[Category:V:HTCC:8.5.2DRAFT]]
 
[[Category:V:HTCC:8.5.2DRAFT]]

Revision as of 11:28, April 11, 2018

Lightning Experience in Gplus Adapter for Saleforce - WWE option

The Lightning Experience functionality is the same as it is in Salesforce Console with the following exception(s), you should be aware of:

Activity history

1

Accessing the activity record can be done slightly differently in Lightning Experience. There is a Refresh Activity History icon that can be used instead of navigating off the page, or refreshing:

  1. Click Contacts from the menu bar.
  2. Select the contact name.
  3. Click the Refresh Activity History icon, in the Activity tab to review all Past Activity.
  4. Clicking on an activity will open the Task window for that item.

Open media workitem

1

You can setup and use the open media workitem feature in Salesforce Lightning. The functionalities available in Lightning are similar to the functionalities in the WWE option.

  1. Click Contacts from the menu bar.
  2. Select the contact name.
  3. Click the Refresh Activity History icon, in the Activity tab to review all Past Activity.
  4. Clicking on an activity will open the Task window for that item.
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