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= Permissions =
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Workspace Web Edition provides the following options for managing Team Communicator and Statistics Permissions:
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====permissions.agent-group.exclude====
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*Default Value:
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*Valid Values: A comma-separated list of Agent Groups; empty means Workspace doesn't exclude any agent groups.
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*Changes take effect: When the session is started or restarted.
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*Description: Specifies the list of agent groups to be excluded from searches and statistics. Virtual agent groups are not supported.
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====permissions.agent-group.restrict====
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*Default Value:
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*Valid Values: Comma-separated list of Agent Groups; empty means no filtering.
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*Changes take effect: When the session is started or restarted.
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*Description: Specifies the list of agent groups that are returned for searches and statistics. Overrides the permissions.agent-group.exclude option. Virtual agent groups are not supported.
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[[Category:V:HTCC:8.5.2]]

Revision as of 18:07, February 23, 2018

Permissions

Workspace Web Edition provides the following options for managing Team Communicator and Statistics Permissions:

permissions.agent-group.exclude

  • Default Value:
  • Valid Values: A comma-separated list of Agent Groups; empty means Workspace doesn't exclude any agent groups.
  • Changes take effect: When the session is started or restarted.
  • Description: Specifies the list of agent groups to be excluded from searches and statistics. Virtual agent groups are not supported.

permissions.agent-group.restrict

  • Default Value:
  • Valid Values: Comma-separated list of Agent Groups; empty means no filtering.
  • Changes take effect: When the session is started or restarted.
  • Description: Specifies the list of agent groups that are returned for searches and statistics. Overrides the permissions.agent-group.exclude option. Virtual agent groups are not supported.
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