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Web Engagement Cluster:pacing:optimizationGoal
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|shortdesc=Specifies the percentage goal for the optimization target; the value you set for this option depends on the value you set for the '''optimizationTarget''' option. '''For example:''' No more than 3% of Abandoned interactions, or no less than a 75% Busy factor for the agents.
 
 
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Latest revision as of 20:28, March 22, 2018


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Published Option

optimizationGoal

Default Value: 3
Valid Values: An integer from 0 to 100
Changes Take Effect: After server restart


Specifies the percentage goal for the optimization target; the value you set for this option depends on the value you set for the optimizationTarget option. For example: No more than 3% of Abandoned interactions, or no less than a 75% Busy factor for the agents.

Draft Option

No draft option

This page was last edited on March 22, 2018, at 20:28.
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