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In the '''Statistics''' section of the '''Contact Center Settings''' page, you can configure the following options: | In the '''Statistics''' section of the '''Contact Center Settings''' page, you can configure the following options: |
Revision as of 17:06, October 10, 2018
Statistics options
In the Statistics section of the Contact Center Settings page, you can configure the following options:
- Default Statistics displayed specifies the statistics displayed in the Agent Desktop menu bar. The statistic specified by this option is the name of a section containing the statistic definition or the statistic object.
- Refresh Time defines the frequency of notification (in seconds) for statistics.
- Maximum quantity of Gadget Statistics displayed specifies the quantity of statistics displayed.
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