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(Handling Interactions)
Line 3: Line 3:
 
Workspace supports the following media types:
 
Workspace supports the following media types:
 
* [[IntVoice|Voice]]
 
* [[IntVoice|Voice]]
* [[IntVoicemail|Voicemail]]
 
 
* [[IntEmail|Email]]
 
* [[IntEmail|Email]]
 
* [[IntChat|Chat]]
 
* [[IntChat|Chat]]
Line 12: Line 11:
 
* [[CustomerCase|Customer Case]]
 
* [[CustomerCase|Customer Case]]
 
* [[IntWorkbins|Workbins]]
 
* [[IntWorkbins|Workbins]]
 +
* [[IntVoicemail|Voicemail]]
 
* [[IntWorkitems|Workitems]]
 
* [[IntWorkitems|Workitems]]
 
* [[IntSRL|Standard Responses Library]]
 
* [[IntSRL|Standard Responses Library]]
  
 
[[Category:V:HTCC:9.0.0DRAFT]]
 
[[Category:V:HTCC:9.0.0DRAFT]]

Revision as of 18:41, November 30, 2018

Handling Interactions

Workspace supports the following media types:

Workspace also supports the following functionality for various interaction types:

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