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| − | + | =Available Report Templates= | |
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| + | The following is a list of all the available Report templates: | ||
| + | |||
| + | ====Recording==== | ||
| + | * [[Acomparison|Agent Comparison]] | ||
| + | * [[Interactions|Interactions]] | ||
| + | * [[metadatafrequency|Metadata Frequency]] | ||
| + | *[[usagetracking|Usage Tracking]] | ||
| + | |||
| + | ====Quality Management (QM)==== | ||
| + | * [[AEvalcomparison|Agent Evaluation Comparison]] | ||
| + | * [[Autofail| Auto Fail]] | ||
| + | * [[Calibration|Calibration Score]] | ||
| + | * [[EvaluationSummary|Evaluation Summary]] | ||
| + | * [[EvalEvaluaSumm|Evaluator Evaluation Comparison]] | ||
| + | * [[InterEvaluaSumm|Interaction Evaluation Summary]] | ||
| + | * [[teamcomparison|Team Comparison]] | ||
| + | *[[teamevaluacomparison|Team Evaluation Comparison]] | ||
| + | |||
| + | ====Speech Analytics==== | ||
| + | * [[Abubblechart|Agent Bubble Chart]] | ||
| + | * [[Atrend|Agent Trend]] | ||
| + | * [[Cbubblechart|Category Bubble Chart]] | ||
| + | * [[Cdistribution|Category Distribution]] | ||
| + | * [[Ctrend|Category Trend]] | ||
| + | * [[performanceprofile|Performance Profile]] | ||
| + | * [[topandbottomperform|Top and Bottom Performers]] | ||
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| + | |||
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| + | [[Category:V:PSAAS:Public]] | ||
Revision as of 15:00, January 15, 2019
Contents
Available Report Templates
The following is a list of all the available Report templates:
Recording
Quality Management (QM)
- Agent Evaluation Comparison
- Auto Fail
- Calibration Score
- Evaluation Summary
- Evaluator Evaluation Comparison
- Interaction Evaluation Summary
- Team Comparison
- Team Evaluation Comparison
Speech Analytics
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