Revision as of 17:19, March 13, 2019

Genesys Web Services and Applications

Web Services and Applications is a set of REST APIs and user interfaces that provide a web-based client interface to access Genesys services. The following UIs are currently offered:

Workspace Web Edition (Check out some "How to" videos for the Agent Desktop here)

What's New

Release Notes

Documentation

Web Services and Applications Deployment Guide

Deploy Web Services and Applications.

Web Services and Applications Configuration Guide

Configure Workspace Web Edition.

Web Services API Reference

Use the Web Services API.

Workspace Web Edition Help

Get information about the agent interface features, including How to videos

Workspace Web Edition Developer's Guide and API Reference

Get information about customizing WWE and working with its APIs.

Videos

How to use various features

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 ====[[Documentation:HTCC:IWWDep:Welcome:9.0.0|Web Services and Applications Configuration Guide]]====
 Configure Workspace Web Edition.
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-====[[Documentation:HTCC:MIG:Welcome:9.0.0|Web Services and Applications Migration Guide]]====
-Upgrade Web Services and Applications.
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-===Product Sizing===
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-===={{Repository|Node_Sizing_Tool.xlsx|78af628b-a88b-4fea-8590-b25c7c38e7fd|Web Services and Applications Sizing Tool}} ====
-Download this tool to evaluate the resource utilization for Web Services and Applications and to make the proper hardware choice.
-</div>
 </div>