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==Create contact-center==
 
==Create contact-center==
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{{Editgrn_open}This is an internal document. Should this information be published to customers?{{Editgrn_close}}
 
http://internalwiki.us.int.genesyslab.com/dev_teams/index.php/Environment_API_Reference#Create_new_Contact_Center
 
http://internalwiki.us.int.genesyslab.com/dev_teams/index.php/Environment_API_Reference#Create_new_Contact_Center
  

Revision as of 06:43, April 5, 2019

Deploying GWS in Test Labs

Install Docker and docker-compose

  1. Install Docker
  2. Install Docker-Compose

Install GWS micro-services

  1. Copy the premise directory to all target machines as /opt/genesys/gws/premise. This would be the application's prefix.
  2. Run the following command at all target machines:
    # ./bin/preflight.sh
    Important
    This script disables firewalls and sets SElinux to permissive mode.
  3. Run the following command at all target machines:
    # ./bin/dump-restore.sh restore

Create GWS-data service Containers

  1. Create a systemd unit.
    SERVICE_NAME="data" ./bin/register-systemd-unit.sh
  2. Start the data services.
    systemctl start gws-data.service
  3. Configure Redis.
    ./bin/redis-starter.sh

Create GWS-applications Containers

  1. Create a systemd unit.
    SERVICE_NAME="applications" ./bin/register-systemd-unit.sh
  2. Start the applications services.
    systemctl start gws-applications.service
  3. Create the client.
    ./bin/client-curl-script.sh
  4. Check the status of applications.
    ./bin/healthcheck.sh

Configure GWS

Configure Config Server

Refer to InstallationProcedures for information on configuring GWS.

Create genesys-environment

This is an internal document. Should this information be published to customers? http://internalwiki.us.int.genesyslab.com/dev_teams/index.php/Environment_API_Reference#Create_new__Environment

Create contact-center

{{Editgrn_open}This is an internal document. Should this information be published to customers? http://internalwiki.us.int.genesyslab.com/dev_teams/index.php/Environment_API_Reference#Create_new_Contact_Center

Links

  1. Auth API: http://<GWS_APPLICATIONS_IP>:80/auth/v3/*
  2. Config API: http://<GWS_APPLICATIONS_IP>:80/auth/v3/*
  3. Environment API: http://<GWS_APPLICATIONS_IP>:80/auth/v3/*
  4. Provisioning API: http://<GWS_APPLICATIONS_IP>:80/provisioning/v3/*
  5. Workspace API: http://<GWS_APPLICATIONS_IP>:80/workspace/v3/*
  6. Provisioning UI: http://<GWS_APPLICATIONS_IP>:80/ui/provisioning/*
  7. Workspace UI: http://<GWS_APPLICATIONS_IP>:80/ui/wwe/*
  8. Portainer http://<GWS_APPLICATIONS_IP>:9000, http://<GWS_DATA_IP>:9000, http://<GWS_MONITORING_IP>:9000


Minimal Setup

To run the demo environment on your laptop, please follow these steps:

  1. Connect to Genesys VPN to be able to pull GWS-microservices images.
  2. Install Docker: https://docs.docker.com/install/linux/docker-ce/ubuntu/#install-docker-ce-1
  3. Install Docker-Compose: https://docs.docker.com/compose/install/
  4. Add Genesys Docker registry keys to your "/etc/docker/certs.d" directory.
  5. Get the "gws-microservices" hg repository.
     $ cd gws-microservices/production/premise/docker/docker/minimal<pre><pre>$ docker-compose up
  6. Wait a couple of minutes for bootstrap process to finish.
  7. Open http://127.0.0.1:9000 to see the Portainer web-interface, select "Local connection".
  8. Open http://127.0.0.1/auth/v3/ui/sign-in.html to see the GWS-auth web-interface.
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