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= Outbound Contact reports=
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This page describes reports that you can use to learn more about the progress of your outbound campaigns (outbound engagement).
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<!--; users of Outbound Campaign Manager will find these reports particularly useful.-->
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{{AnchorDiv|BECReports}}
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{{CloudStep_Stack
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|title=About Outbound reports
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|text=The following Outbound reports are available in the '''Interactive Insights''' > '''8.1.1''' > '''Outbound Contact''' folder:
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*[[HRCmpgnClbkReport|Campaign Callbacks Summary Report]]
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*[[HRCmpgnSmryReport|Campaign Summary Report]]
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*[[HRCntctLstEftReport|Contact List Effectiveness Report]]
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In addition, the following report is applicable to outbound reporting, but is available in the '''Interactive Insights''' > '''8.1.1''' > '''Agents''' folder:
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*[[HRAgntOtbndCmpgnReport|Agent Outbound Campaign Report]]
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|media1=GI2 OUTBOUND.png
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}}
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<b>Related Topics</b>:
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*Go back to the [[IncludedReports|complete list of available reports]].
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*Read about how to [[HistoricalReporting|create your own custom reports]].
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[[Category:V:PSAAS:Julie]]

Revision as of 18:00, June 10, 2019

Outbound Contact reports

This page describes reports that you can use to learn more about the progress of your outbound campaigns (outbound engagement).

About Outbound reports

1

The following Outbound reports are available in the Interactive Insights > 8.1.1 > Outbound Contact folder:


In addition, the following report is applicable to outbound reporting, but is available in the Interactive Insights > 8.1.1 > Agents folder:

Related Topics:

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