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| + | Use the '''Statistics''' pane to associate statistics with each activity. | ||
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| + | {{NoteFormat|You must have the proper permission or security right to view and configure statistics for Activities. If you do not have this right, the '''Activities > Statistics''' pane is not visible. Also, you cannot associate statistics with an activity if it is of type '''Fixed-Staff Work'''.}} | ||
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| + | Use the statistics to monitor interaction and service levels. | ||
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| + | Statistics properties are described in [[StatsPrpt|Statistics Properties]]. Additional configuration information appears in [[StatsFrActv|Configuring Activities Statistics]]. | ||
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| + | [[Category:V:PSAAS:Julie]] | ||
Revision as of 18:02, June 10, 2019
Statistics
Use the Statistics pane to associate statistics with each activity.
Important
You must have the proper permission or security right to view and configure statistics for Activities. If you do not have this right, the Activities > Statistics pane is not visible. Also, you cannot associate statistics with an activity if it is of type Fixed-Staff Work.Use the statistics to monitor interaction and service levels.
Statistics properties are described in Statistics Properties. Additional configuration information appears in Configuring Activities Statistics.
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