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= Deployment of Web Services and Applications =
+
=Deployment of Web Services and Applications in Kuberbetes=
{{PrereleaseDisclaimer}}
+
<!-- {{PrereleaseDisclaimer}} -->
 
+
==Prerequisites==
==Under Construction==
+
For Hardware, Software, and Workspace Web requirements, refer to [[Prerequisites|Prerequisites]].
 
<!--
 
<!--
=== Hardware recommendations ===
+
===Hardware Requirements===
 +
* '''Nodes:''' 3 nodes (Virtual Machines)
 +
* '''RAM:''' Approximately 22 GB for each node (64 GB in total)
 +
* '''CPU:''' 15 cores for each node (45 cores in total)
 +
* '''HDD:''' 100 GB for each node
  
The solution can be deployed at a Kubernetes cluster of recommended size of 10 - 14 nodes. Recommended hardware requirements for each Kubernetes node:
+
===Software Requirements===
 +
* OS: CentOS-7
 +
Kubernetes cluster:
 +
*[http://kubernetes.om/ Kubernetes 1.12+]
 +
*[https://helm.sh/ Helm 2.11+ or Helm 3.0-beta3+]
 +
*[https://www.postgresql.org/ PostgreSQL]
 +
*[https://redis.io/ Redis 5+]
  
* CPU: 4 - 8 cores
+
*Rancher Kubernetes Deployment
* RAM: 32 GB
+
*Client-side utilities installed at deployment host:
* HDD: 500 GB
+
*:*[https://kubernetes.io/docs/tasks/tools/install-kubectl/ Kubectl] tool
 +
*:*Helm
  
== Prerequisites ==
+
=== Workspace Web Requirements ===
 +
* Browser:
 +
*:* Google Chrome 75+
 +
*:* Mozilla Firefox 68+
 +
*:* Firefox ESR 60.9
 +
*:* Microsoft Internet Explorer 11
 +
*:* Microsoft Edge
 +
-->
 +
==Configuring Web Services and Applications==
 +
To configure Web services and Applications, refer to [[Documentation:HTCC:Dep:ConfigurationPremise|Configuring Web Services and Applications]].
 +
==Configuring Security==
 +
Transport Layer Security (TLS) is available only in Kubernetes-based deployment. For more details, refer to [[Documentation:HTCC:Dep:Security|Configuring Security]].
  
# Kubernetes cluster deployed and available. The following Kubernetes distributions are currently supported:
+
== Deploying GWS ==
#* Google Kubernetes Engine (GKE).
+
<ol>
#* OpenShift
+
<li>Unpack the installation package (Example: IP_HTCCDev_9000197b1_ENU_dockerlinux.zip file) and navigate to the '''ip''' folder which contains the following files:
# Client-side utilities installed at deployment host:
+
* '''gws-microservices.tgz'''
#* [https://kubernetes.io/docs/tasks/tools/install-kubectl/ Kubectl] tool
+
* exported microservices in tar.gz format (Example: '''gws-platform-configuration_9.0.000.42.tar.gz''')
#* [https://docs.helm.sh/using_helm/ Helm] client, Tiller is not required.
+
</li>
#* [https://cloud.google.com/sdk/docs/ gcloud] utility (for GKE deployments)
+
<li>Unpack the '''gws-microservices.tgz''' archive to the '''/opt/genesys/gws''' directory.
# Valid credentials for your Kubernetes cluster.
+
<source lang="text">
# The '''gws-microservices.tgz''' package downloaded from Genesys FTP to the deployment host.
+
mkdir -p /opt/genesys/gws
# Docker images of GWS components uploaded into a registry available from the target Kubernetes instance.
+
tar xvf gws-microservices.tgz -C /opt/genesys/gws
 
+
</source>
 
 
==== Configuring the Web Services applications ====
 
 
 
To install Web Services, set up the two application objects in the Genesys configuration environment using Genesys Administrator
 
 
 
* An application of type Genesys Generic Server that is called the GWS Server Application.
 
* An application of type Genesys Generic Client that is called the GWS Client Application.
 
 
 
=== Creating and importing the application templates ===
 
 
 
Web Services and Applications package includes a template for Genesys Generic Server (Web_Services_and_Applications_900), but you must create a new template for Genesys Generic Client.
 
 
 
# To create the Genesys Generic Client template, navigate to '''PROVISIONING &gt; Environment&gt; Application Templates'''.
 
# Select '''New...''' and configure the properties of the template as shown below:
 
#* Name: GWS_App
 
#* Type: Genesys Generic Client
 
#* Version: 9.0
 
#* State: Enabled
 
# Click '''Save &amp; Close'''.
 
# To import the Genesys Generic Server template, click '''Upload Template''' in the '''Tasks''' panel. The '''Click 'Add' and choose application template (APD) file to import''' dialog opens.
 
# Click '''Add''' and navigate to the '''templates''' folder in your installation package.
 
# Select the '''Web_Services_and_Applications_900''' template file and click '''Open'''.
 
# Click '''Save &amp; Close'''.
 
 
 
==== Creating the GWS Server Application ====
 
 
 
<ol style="list-style-type: decimal;">
 
<li>Navigate to '''PROVISIONING &gt; Environment &gt; Application''' and click '''New...'''.</li>
 
<li>In the '''General''' section, configure the properties of the application as shown below:
 
<ul>
 
<li>Name: GWS</li>
 
<li>Template: Web_Services_and_Applications_900</li>
 
<li>State: Enabled</li></ul>
 
 
</li>
 
</li>
<li><p>Add the following connections:</p>
+
<li>Populate Docker images (presented in *.tar.gz format) from the installation package to your corporate docker registry.
<ul>
+
<source lang="text">
<li>Configuration Server</li>
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for i in *.tar.gz; do /opt/genesys/gws/kubernetes/bin/push-containers-to-local-registry.sh $i %corporate_registry_address% --push; done
<li>SIP Server (if supporting voice)</li>
+
</source>
<li>Interaction Server (if supporting multimedia)</li>
+
{{NoteFormat|This script must be run with Docker-capable privileges and you must login to your registry before pushing.}}
<li>Universal Contact Server</li>
 
<li>Stat Server</li></ul>
 
 
 
<p>For each connection added, configure the location. In the '''Advanced''' tab of '''Connection Info''' in '''Application parameters''' set the region, e.g.: ''locations=/USW2.''</p></li>
 
<li>In the '''Server Info''' section, select a Tenant:
 
<ul>
 
<li>Click '''Add'''.</li>
 
<li>Choose the Environment tenant (or any other tenant that has a connection to your Configuration Server).</li>
 
<li>Click '''OK'''.</li></ul>
 
 
</li>
 
</li>
<li>Choose a Host object.</li>
+
<li>Edit the following values in the '''/opt/genesys/gws/kubernetes/parameters.yaml''' file:
<li>Add a default Listening Port:
+
{|
<ul>
+
| valign="top" |
<li>Click '''Add'''.</li>
+
'''Variable'''
<li>Enter the application's Port. For instance, ''7000''.</li>
+
| valign="top" |
<li>Click '''OK'''.</li></ul>
+
'''Value'''
 +
| valign="top" |
 +
'''Description'''
 +
|-
 +
| valign="top" |
 +
REGISTRY
 +
| valign="top" |
 +
NA
 +
| valign="top" |
 +
Corporate docker registry, which is accessible from all Kubernetes nodes.
 +
|-
 +
| valign="top" |
 +
GWS_DOMAIN
 +
| valign="top" |
 +
<nowiki>http://onpremiselab.com</nowiki>
 +
| valign="top" |
 +
The host name that will be used by Ingress for routing rules creation.
 +
'''Note:''' If '''ingressTlsEnable''' is <tt>true</tt>, the deployment will be accessible though <nowiki>https://GWS_DOMAIN/ui/wwe/</nowiki>. If not, the deployment will be accessible through <nowiki>http://GWS_DOMAIN/ui/wwe/</nowiki>.
 +
|-
 +
| valign="top" |
 +
LOCATION
 +
| valign="top" |
 +
/USW2
 +
| valign="top" |
 +
Location of the Configuration Server <br>
 +
'''Note:''' The GWS Cluster Application object (typically named CloudCluster) in the Configuration Database must be configured with a specified location for each connection to Genesys servers, such as Configuration Server, Stat Server, T-Server, and so on. This setting defines which server instance is visible by the GWS node based on its position in the GWS Cluster.
 +
|-
 +
| valign="top" |
 +
CS_USERNAME
 +
| valign="top" |
 +
default
 +
| valign="top" |
 +
Username to connect to the Configuration Server.
 +
|-
 +
| valign="top" |
 +
CS_PASSWORD
 +
| valign="top" |
 +
password
 +
| valign="top" |
 +
Password to connect to the Configuration Server.
 +
|-
 +
| valign="top" |
 +
CS_APPNAME
 +
| valign="top" |
 +
GWS_App
 +
| valign="top" |
 +
Application name to connect to the Configuration Server. For details, refer to [[ConfigurationPremise#gaxgwsclient| Creating GWS Client Application]].
 +
|-
 +
| valign="top" |
 +
CS_ADDRESS
 +
| valign="top" |
 +
127.0.0.1
 +
| valign="top" |
 +
Address of the primary Configuration Server.
 +
|-
 +
| valign="top" |
 +
CS_PORT
 +
| valign="top" |
 +
8888
 +
| valign="top" |
 +
Port of the primary Configuration Server.
 +
|-
 +
| valign="top" |
 +
CS_BACKUP_ADDRESS
 +
| valign="top" |
 +
127.0.0.1
 +
| valign="top" |
 +
Address of the backup Configuration Server.
 +
|-
 +
| valign="top" |
 +
CS_BACKUP_PORT
 +
| valign="top" |
 +
8888
 +
| valign="top" |
 +
Port of the backup Configuration Server.
 +
|-
 +
| valign="top" |
 +
CS_TENANT
 +
| valign="top" |
 +
Environment
 +
| valign="top" |
 +
The Configuration Server's tenant name.
 +
|-
 +
| valign="top" |
 +
GWS_REDIRECT_URI
 +
| valign="top" |
 +
<nowiki>http://onpremiselab.com</nowiki>
 +
| valign="top" |
 +
Specifies an array by using double quotes and comma to separate values with no white space in between. Used as part of OAuth authentication flow.
 +
|-
 +
| valign="top" |
 +
ingressTlsEnable
 +
| valign="top" |
 +
true
 +
| valign="top" |
 +
Enables Ingress secured endpoint configuration for Web Services and Applications.<br>
 +
'''Note''': Refer to [[Documentation:HTCC:Dep:Security|Configuring Security]] for more details.
 +
|-
 +
| valign="top" |
 +
POST_DEPLOY_UPDATE
 +
| valign="top" |
 +
false
 +
| valign="top" |
 +
Enables post deployment procedure, which creates default Genesys environment, contact center and OAuth client. <br>
 +
'''Note:''' If '''POST_DEPLOY_UPDATE''' is set to <tt>true</tt>, '''GWS_DOMAIN''' will be used for contact center domain creation, and agents should provide domain information at login ('''GWS_DOMAIN\%CfgPerson's username%''').
 +
|-
 +
| valign="top" |
 +
DEPLOY_POSTGRES
 +
| valign="top" |
 +
false
 +
| valign="top" |
 +
Enables PostgreSQL deployment procedure in the same namespace as Web Services and Applications.<br>
 +
'''Note:''' For lab deployments only.
 +
|-
 +
| valign="top" |
 +
POSTGRES_ADDR
 +
| valign="top" |
 +
postgres
 +
| valign="top" |
 +
Address of PostgreSQL installation <br>.
 +
'''Note''': If DEPLOY_POSTGRES is set to <tt>true</tt>, the default value should be retained.
 +
|-
 +
| valign="top" |
 +
POSTGRES_DB
 +
| valign="top" |
 +
gws_environment
 +
| valign="top" |
 +
PostgreSQL database name <br>.
 +
'''Note''': If DEPLOY_POSTGRES is set to <tt>true</tt>, the default value should be retained.
 +
|-
 +
| valign="top" |
 +
POSTGRES_USER
 +
| valign="top" |
 +
gws_env_master
 +
| valign="top" |
 +
PostgreSQL user, which can be used to connect to database <br>.
 +
'''Note''': If DEPLOY_POSTGRES is set to <tt>true</tt>, the default value should be retained.
 +
|-
 +
| valign="top" |
 +
POSTGRES_PASS
 +
| valign="top" |
 +
gws_env_password
 +
| valign="top" |
 +
PostgreSQL user password <br>.
 +
'''Note''': If DEPLOY_POSTGRES is set to <tt>true</tt>, the default value should be retained.
 +
|-
 +
| valign="top" |
 +
DEPLOY_REDIS
 +
| valign="top" |
 +
false
 +
| valign="top" |
 +
Enables Redis cluster deployment procedure in same namespace as Web Services and Applications.<br>
 +
'''Note:''' For lab deployments only.
 +
|-
 +
| valign="top" |
 +
REDIS_ADDR
 +
| valign="top" |
 +
redis-cluster:6379
 +
| valign="top" |
 +
Address of Redis cluster installation <br>.
 +
'''Note''': If DEPLOY_REDIS is set to <tt>true</tt>, the default value should be retained.
 +
|-
 +
| valign="top" |
 +
DEPLOY_ELASTICSEARCH
 +
| valign="top" |
 +
false
 +
| valign="top" |
 +
Enables ElasticSearch cluster deployment procedure in same namespace as Web Services and Applications.<br>
 +
'''Note:''' For lab deployments only.
 +
|-
 +
| valign="top" |
 +
ELASTICSEARCH
 +
| valign="top" |
 +
elasticsearch:9200
 +
| valign="top" |
 +
Address of ElasticSearch cluster installation<br>.
 +
'''Note''': If DEPLOY_ELASTICSEARCH is set to <tt>true</tt>, the default value should be retained.
 +
|}
 
</li>
 
</li>
<li>Add a &quot;.&quot; to the '''Working Directory''','''Command Line''', and '''Command Line Arguments''' fields. These values are mandatory for all applications and must be entered to save the application object. Web Services does not use these values, so the &quot;.&quot; is used as a placeholder.</li></ol>
+
<li>Invoke Helm:
 
+
<source lang="text">
For information on configuring Workspace Web Edition, see [https://docs.genesys.com/Documentation/HTCC/9.0.0/IWWDep/Welcome Configuration Guide for WWE].
+
helm install gws/ -n gws-service -f gws-versions.yaml -f parameters.yaml
 
+
</source>
==== Creating the GWS Client Application ====
+
Where:
 
+
* '''gws/''' is helm chart directory
# Navigate to '''PROVISIONING &gt; Environment &gt; Application''' and click '''New...'''.
+
* '''-n gws-service''' is Kubernetes namespace name to deploy to
# In the '''General''' section, configure the properties of the application as shown below:
+
* '''-f gws-versions.yaml''' is config file where versions of containers are defined
#* Name: GWS_App
+
* '''-f parameters.yaml''' is config file where deployment parameters are defined
#* Template: GWS_App
 
#* State: Enabled
 
# Add the following connections:
 
#* GWS Server application that was configured in the previous procedure.
 
# Click '''Save &amp; Close'''.
 
 
 
 
 
== Deployment Steps ==
 
 
 
# Validate your Kubernetes credentials:
 
#* Follow the registration web-UI steps. and type <tt>gcloud container clusters list</tt> command to see all GKE clusters available to you, if any.
 
<ol start="2" style="list-style-type: decimal;">
 
<li> <p>Unpack the ''gws-microservices''.tgz file with the following command:<br />
 
<tt>tar -zxf ''gws-microservices''.tgz</tt></p></li></ol>
 
 
 
<ol start="3" style="list-style-type: decimal;">
 
<li><p>Go to the '''kubernetes''' directory:<br />
 
<tt>cd gws-microservices/kubernetes</tt>
 
</p></li></ol>
 
 
 
<ol start="4" style="list-style-type: decimal;">
 
<li><p>Modify the '''''&lt;ToBeChanged: …''&gt;''' values defined in the configurations files with the actual values required by deployment.</p>
 
<ul>
 
<li>the '''conf/gke.env''' file for GKE deployments</li>
 
<li>the '''conf/openshift.env''' file for OpenShift deployments</li>
 
</ul>
 
 
</li>
 
</li>
<li><p>Apply the modified configuration file to the current bash session:<br />
+
<li>Wait until Helm-deployed Web Service and Applications and Kubernetes cluster starts all the requested containers. It may take up to 10 minutes.</li>
<tt>source conf/gke.env</tt> for GKE deployments<br />
 
<tt>source conf/openshift.env</tt> for OpenShift deployments
 
</p></li></ol>
 
<ol start="6" style="list-style-type: decimal;">
 
<li><p>Deploy the monitoring stack using '''gws-monitoring-deploy.sh''' script'''.''' The script will deploy Prometheus and Grafana solutions at your Kubernetes cluster.</p></li>
 
<li><p>Deploy GWS infrastructure using '''gws-infra-deploy.sh''' script'''.''' The script will deploy GWS dependency servers - ElasticSearch, Redis, Consul, etc., at your Kubernetes cluster.</p></li>
 
<li><p>Deploy GWS microservices using '''gws-app-deploy.sh''' script.</p></li>
 
<li><p>Initialize GWS using '''gws-postinstall.sh''' script. The script uses GWS REST API to provision environment, contact center, and authentication client.</p></li></ol>
 
  
== Upgrade Procedure ==
+
==Verification ==
 +
Use the following links to get the expected versions of the Web Services and Applications components and verify they are correct:
  
<ol style="list-style-type: decimal;">
+
{|
<li><p>Download new version of '''gws-microservices.tgz''' package from Genesys FTP to the deployment host.</p></li>
+
| valign="top" |
<li><p>Unpack the ''gws-microservices''.tgz file with the following command:<br />
+
'''Service'''
<tt> tar -zxf gws-microservices.tgz</tt>
+
| valign="top" |
</p></li>
+
'''Verification URLs'''
<li><p>Go to the '''kubernetes''' directory:<br />
+
|-
<tt>cd gws-microservices/kubernetes</tt></p></li>
+
| valign="top" |
<li><p>Modify the '''&lt;ToBeChanged: …&gt;''' values defined in the '''conf/gke.env''' file with the actual values required by deployment. Refer to the file used in deployment.</p></li>
+
GWS Authentication Service
<li><p>Apply the modified configuration file to the current bash session:<br />
+
| valign="top" |
<tt>source conf/gke.env</tt></p></li>
+
<nowiki> http://GWS_DOMAIN/auth/v3/version</nowiki>
<li><p>Upgrade GWS microservices using '''gws-app-deploy.sh''' script.</p></li></ol>
+
|-
 +
| valign="top" |
 +
GWS Configuration Service
 +
| valign="top" |
 +
<nowiki>http://GWS_DOMAIN/configuration/v3/version</nowiki>
 +
|-
 +
| valign="top" |
 +
GWS Environment Service
 +
| valign="top" |
 +
<nowiki>http://GWS_DOMAIN/environment/v3/version</nowiki>
 +
|-
 +
| valign="top" |
 +
GWS Data Collector Service
 +
| valign="top" |
 +
<nowiki>http://GWS_DOMAIN/datacollector/v3/version</nowiki>
 +
|-
 +
| valign="top" |
 +
Workspace Web Edition
 +
| valign="top" |
 +
<nowiki>http://GWS_DOMAIN/ui/wwe/index.html</nowiki>
 +
|}
  
-->
 
 
[[Category:V:HTCC:9.0.0]]
 
[[Category:V:HTCC:9.0.0]]

Revision as of 16:50, February 19, 2020

Deployment of Web Services and Applications in Kuberbetes

Prerequisites

For Hardware, Software, and Workspace Web requirements, refer to Prerequisites.

Configuring Web Services and Applications

To configure Web services and Applications, refer to Configuring Web Services and Applications.

Configuring Security

Transport Layer Security (TLS) is available only in Kubernetes-based deployment. For more details, refer to Configuring Security.

Deploying GWS

  1. Unpack the installation package (Example: IP_HTCCDev_9000197b1_ENU_dockerlinux.zip file) and navigate to the ip folder which contains the following files:
    • gws-microservices.tgz
    • exported microservices in tar.gz format (Example: gws-platform-configuration_9.0.000.42.tar.gz)
  2. Unpack the gws-microservices.tgz archive to the /opt/genesys/gws directory.
    mkdir -p /opt/genesys/gws
    tar xvf gws-microservices.tgz -C /opt/genesys/gws
  3. Populate Docker images (presented in *.tar.gz format) from the installation package to your corporate docker registry.
    for i in *.tar.gz; do /opt/genesys/gws/kubernetes/bin/push-containers-to-local-registry.sh $i %corporate_registry_address% --push; done
    Important
    This script must be run with Docker-capable privileges and you must login to your registry before pushing.
  4. Edit the following values in the /opt/genesys/gws/kubernetes/parameters.yaml file:

    Variable

    Value

    Description

    REGISTRY

    NA

    Corporate docker registry, which is accessible from all Kubernetes nodes.

    GWS_DOMAIN

    http://onpremiselab.com

    The host name that will be used by Ingress for routing rules creation. Note: If ingressTlsEnable is true, the deployment will be accessible though https://GWS_DOMAIN/ui/wwe/. If not, the deployment will be accessible through http://GWS_DOMAIN/ui/wwe/.

    LOCATION

    /USW2

    Location of the Configuration Server
    Note: The GWS Cluster Application object (typically named CloudCluster) in the Configuration Database must be configured with a specified location for each connection to Genesys servers, such as Configuration Server, Stat Server, T-Server, and so on. This setting defines which server instance is visible by the GWS node based on its position in the GWS Cluster.

    CS_USERNAME

    default

    Username to connect to the Configuration Server.

    CS_PASSWORD

    password

    Password to connect to the Configuration Server.

    CS_APPNAME

    GWS_App

    Application name to connect to the Configuration Server. For details, refer to Creating GWS Client Application.

    CS_ADDRESS

    127.0.0.1

    Address of the primary Configuration Server.

    CS_PORT

    8888

    Port of the primary Configuration Server.

    CS_BACKUP_ADDRESS

    127.0.0.1

    Address of the backup Configuration Server.

    CS_BACKUP_PORT

    8888

    Port of the backup Configuration Server.

    CS_TENANT

    Environment

    The Configuration Server's tenant name.

    GWS_REDIRECT_URI

    http://onpremiselab.com

    Specifies an array by using double quotes and comma to separate values with no white space in between. Used as part of OAuth authentication flow.

    ingressTlsEnable

    true

    Enables Ingress secured endpoint configuration for Web Services and Applications.
    Note: Refer to Configuring Security for more details.

    POST_DEPLOY_UPDATE

    false

    Enables post deployment procedure, which creates default Genesys environment, contact center and OAuth client.
    Note: If POST_DEPLOY_UPDATE is set to true, GWS_DOMAIN will be used for contact center domain creation, and agents should provide domain information at login (GWS_DOMAIN\%CfgPerson's username%).

    DEPLOY_POSTGRES

    false

    Enables PostgreSQL deployment procedure in the same namespace as Web Services and Applications.
    Note: For lab deployments only.

    POSTGRES_ADDR

    postgres

    Address of PostgreSQL installation
    . Note: If DEPLOY_POSTGRES is set to true, the default value should be retained.

    POSTGRES_DB

    gws_environment

    PostgreSQL database name
    . Note: If DEPLOY_POSTGRES is set to true, the default value should be retained.

    POSTGRES_USER

    gws_env_master

    PostgreSQL user, which can be used to connect to database
    . Note: If DEPLOY_POSTGRES is set to true, the default value should be retained.

    POSTGRES_PASS

    gws_env_password

    PostgreSQL user password
    . Note: If DEPLOY_POSTGRES is set to true, the default value should be retained.

    DEPLOY_REDIS

    false

    Enables Redis cluster deployment procedure in same namespace as Web Services and Applications.
    Note: For lab deployments only.

    REDIS_ADDR

    redis-cluster:6379

    Address of Redis cluster installation
    . Note: If DEPLOY_REDIS is set to true, the default value should be retained.

    DEPLOY_ELASTICSEARCH

    false

    Enables ElasticSearch cluster deployment procedure in same namespace as Web Services and Applications.
    Note: For lab deployments only.

    ELASTICSEARCH

    elasticsearch:9200

    Address of ElasticSearch cluster installation
    . Note: If DEPLOY_ELASTICSEARCH is set to true, the default value should be retained.

  5. Invoke Helm:
    helm install gws/ -n gws-service -f gws-versions.yaml -f parameters.yaml

    Where:

    • gws/ is helm chart directory
    • -n gws-service is Kubernetes namespace name to deploy to
    • -f gws-versions.yaml is config file where versions of containers are defined
    • -f parameters.yaml is config file where deployment parameters are defined
  6. Wait until Helm-deployed Web Service and Applications and Kubernetes cluster starts all the requested containers. It may take up to 10 minutes.
  7. Verification

    Use the following links to get the expected versions of the Web Services and Applications components and verify they are correct:

    Service

    Verification URLs

    GWS Authentication Service

    http://GWS_DOMAIN/auth/v3/version

    GWS Configuration Service

    http://GWS_DOMAIN/configuration/v3/version

    GWS Environment Service

    http://GWS_DOMAIN/environment/v3/version

    GWS Data Collector Service

    http://GWS_DOMAIN/datacollector/v3/version

    Workspace Web Edition

    http://GWS_DOMAIN/ui/wwe/index.html

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