Jump to: navigation, search
(Created target blank page For Version: PSAAS:Public)
 
(Update with the copy of version: draft)
Line 1: Line 1:
−
<!-- Creation of the target page -->
+
=Roles and privileges for iWD Manager users=
 +
Roles and privileges will be configured initially by Genesys Professional Services. The table below show the roles and privileges they will create for iWD users.
 +
 
 +
{| border="1"
 +
|-
 +
! '''Privilege name'''
 +
! colspan=4 style ="text-align:center;"|'''Roles'''
 +
|-
 +
|
 +
|'''iWD Business User'''
 +
|'''iWD Supervisor'''
 +
|'''iWD User'''
 +
|style ="text-align:center;"|'''Notes'''
 +
|-
 +
| colspan=5 style ="text-align:center;"|'''Workitems''' ('''Workitems''' tab in iWD Manager)
 +
|-
 +
|iWD.Workitems.canView
 +
| style ="text-align:center;"|X
 +
| style ="text-align:center;"|X
 +
| style ="text-align:center;"|X
 +
| Requires iWD.Workitems.Search.canExecute privilege.
 +
|-
 +
| iWD.Workitems.canRead
 +
| style ="text-align:center;"|X
 +
| style ="text-align:center;"|X
 +
| style ="text-align:center;"|X
 +
|
 +
|-
 +
| iWD.Workitems.canDelete
 +
| style ="text-align:center;"|X
 +
| style ="text-align:center;"|X
 +
|
 +
|
 +
|-
 +
| iWD.Workitems.canUpdate
 +
| style ="text-align:center;"|X
 +
| style ="text-align:center;"|X
 +
| 
 +
|
 +
|-
 +
| iWD.Workitems.canCreate
 +
| style ="text-align:center;"|X
 +
|
 +
|
 +
|
 +
|-
 +
| iWD.Workitems.BulkActions.canExecute
 +
| style ="text-align:center;"|X
 +
|
 +
|
 +
|
 +
|-
 +
| iWD.Workitems.Search.canExecute
 +
| style ="text-align:center;"|X
 +
| style ="text-align:center;"|X
 +
| style ="text-align:center;"|X
 +
|
 +
|-
 +
| iWD.Workitems.Search.canExecute
 +
| style ="text-align:center;"|X
 +
| style ="text-align:center;"|X
 +
| style ="text-align:center;"|X
 +
|
 +
|-
 +
| iWD.Workitems.Export.canExecute
 +
| style ="text-align:center;"|X
 +
| style ="text-align:center;"|X
 +
|
 +
|
 +
|-
 +
| iWD.Workitems.Hold.canExecute
 +
| style ="text-align:center;"|X
 +
| style ="text-align:center;"|X
 +
|
 +
|
 +
|-
 +
| iWD.Workitems.Cancel.canExecute
 +
| style ="text-align:center;"|X
 +
| style ="text-align:center;"|X
 +
|
 +
|
 +
|-
 +
| iWD.Workitems.Resume.canExecute
 +
| style ="text-align:center;"|X
 +
| style ="text-align:center;"|X
 +
|
 +
|
 +
|-
 +
| iWD.Workitems.Restart.canExecute
 +
| style ="text-align:center;"|X
 +
| style ="text-align:center;"|X
 +
|
 +
|
 +
|-
 +
| colspan=5 style ="text-align:center;"|'''Dashboard''' ('''Summary''' tab)
 +
|-
 +
|iWD.Dashboard.canView
 +
| style ="text-align:center;"|X
 +
| style ="text-align:center;"|X
 +
| style ="text-align:center;"|X
 +
| Requires iWD.Workitems.Search.canExecute privilege.
 +
 
 +
|-
 +
| colspan=5 style ="text-align:center;"|'''Settings''' ('''Settings''' tab)
 +
|-
 +
|iWD.Settings.canView
 +
| style ="text-align:center;"|X
 +
| style ="text-align:center;"|X
 +
| style ="text-align:center;"|X
 +
|
 +
|-
 +
| colspan=5 style ="text-align:center;"|'''Settings/Categories'''
 +
|-
 +
|iWD.Categories.canView
 +
| style ="text-align:center;"|X
 +
| style ="text-align:center;"|X
 +
| style ="text-align:center;"|X
 +
| Requires iWD.Categories.canRead privilege.
 +
|-
 +
|iWD.Categories.canRead
 +
| style ="text-align:center;"|X
 +
| style ="text-align:center;"|X
 +
| style ="text-align:center;"|X
 +
|
 +
|-
 +
|iWD.Categories.canUpdate
 +
| style ="text-align:center;"|X
 +
|
 +
|
 +
|
 +
|-
 +
| colspan=5 style ="text-align:center;"|'''Settings/Prioritization'''
 +
|-
 +
|iWD.Prioritization.canView
 +
| style ="text-align:center;"|X
 +
| style ="text-align:center;"|X
 +
| style ="text-align:center;"|X
 +
| Requires iWD.Prioritization.canRead privilege.
 +
|-
 +
|iWD.Prioritization.canRead
 +
| style ="text-align:center;"|X
 +
| style ="text-align:center;"|X
 +
| style ="text-align:center;"|X
 +
|
 +
|-
 +
|iWD.Prioritization.canUpdate
 +
| style ="text-align:center;"|X
 +
|
 +
|
 +
|
 +
|-
 +
| colspan=5 style ="text-align:center;"|'''Settings/Endpoints'''
 +
|-
 +
|iWD.Endpoints.canView
 +
| style ="text-align:center;"|X
 +
| style ="text-align:center;"|X
 +
| style ="text-align:center;"|X
 +
| Requires iWD.Endpoints.canRead privilege.
 +
|-
 +
|iWD.Endpoints.canRead
 +
| style ="text-align:center;"|X
 +
| style ="text-align:center;"|X
 +
| style ="text-align:center;"|X
 +
|
 +
|-
 +
|iWD.Endpoints.canUpdate
 +
| style ="text-align:center;"|X
 +
|
 +
|
 +
|
 +
|}
 +
 
 +
 
 +
 
 +
 
 +
[[Category:V:PSAAS:Public]]

Revision as of 16:50, December 10, 2019

Roles and privileges for iWD Manager users

Roles and privileges will be configured initially by Genesys Professional Services. The table below show the roles and privileges they will create for iWD users.

Privilege name Roles
iWD Business User iWD Supervisor iWD User Notes
Workitems (Workitems tab in iWD Manager)
iWD.Workitems.canView X X X Requires iWD.Workitems.Search.canExecute privilege.
iWD.Workitems.canRead X X X
iWD.Workitems.canDelete X X
iWD.Workitems.canUpdate X X
iWD.Workitems.canCreate X
iWD.Workitems.BulkActions.canExecute X
iWD.Workitems.Search.canExecute X X X
iWD.Workitems.Search.canExecute X X X
iWD.Workitems.Export.canExecute X X
iWD.Workitems.Hold.canExecute X X
iWD.Workitems.Cancel.canExecute X X
iWD.Workitems.Resume.canExecute X X
iWD.Workitems.Restart.canExecute X X
Dashboard (Summary tab)
iWD.Dashboard.canView X X X Requires iWD.Workitems.Search.canExecute privilege.
Settings (Settings tab)
iWD.Settings.canView X X X
Settings/Categories
iWD.Categories.canView X X X Requires iWD.Categories.canRead privilege.
iWD.Categories.canRead X X X
iWD.Categories.canUpdate X
Settings/Prioritization
iWD.Prioritization.canView X X X Requires iWD.Prioritization.canRead privilege.
iWD.Prioritization.canRead X X X
iWD.Prioritization.canUpdate X
Settings/Endpoints
iWD.Endpoints.canView X X X Requires iWD.Endpoints.canRead privilege.
iWD.Endpoints.canRead X X X
iWD.Endpoints.canUpdate X
Comments or questions about this documentation? Contact us for support!