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== Hardware Requirements == | == Hardware Requirements == | ||
| − | === Docker === | + | === Docker Compose (Non-Production Lab Deployment only) === |
* '''RAM:''' 16 GB | * '''RAM:''' 16 GB | ||
* '''CPU:''' 2 cores minimum | * '''CPU:''' 2 cores minimum | ||
* '''HDD:''' 100 GB | * '''HDD:''' 100 GB | ||
| − | === Kubernetes === | + | === Kubernetes (Minimum sizing for Non-Production Lab Deployment only) === |
* '''Nodes:''' 3 nodes (Virtual Machines) | * '''Nodes:''' 3 nodes (Virtual Machines) | ||
| − | * '''RAM:''' Approximately | + | * '''RAM:''' Approximately 32 GB for each node (96 GB in total) |
| − | * '''CPU:''' | + | * '''CPU:''' 10 cores for each node (30 cores in total) |
* '''HDD:''' 100 GB for each node | * '''HDD:''' 100 GB for each node | ||
| + | {{NoteFormat|Contact your Genesys representative and the Architecture team for guidance about recommended sizing for your specific production deployment.}} | ||
== Software Requirements== | == Software Requirements== | ||
| − | |||
* OS: CentOS-7 | * OS: CentOS-7 | ||
| − | * {{#Widget:ExtLink|link=https://docs.docker.com/install|displaytext=Docker}} | + | === Docker Compose (Non-Production Lab Deployment only) === |
| − | * {{#Widget:ExtLink|link=https://docs.docker.com/compose/install|displaytext=Docker Compose}} | + | * {{#Widget:ExtLink|link=https://docs.docker.com/install|displaytext=Docker}} — use the latest stable version. |
| − | + | * {{#Widget:ExtLink|link=https://docs.docker.com/compose/install|displaytext=Docker Compose}} — use the latest stable version. | |
| − | |||
| − | |||
| − | |||
| − | |||
| − | |||
Web Services and Applications is installed using {{#Widget:ExtLink|link=https://www.docker.com/|displaytext=Docker containers}}. A Docker deployment provides a complete self-contained environment, so that you do not need to manually configure ports or address compatibility issues. All of that is taken care of ahead of time, and the completed Docker containers work together seamlessly upon deployment. | Web Services and Applications is installed using {{#Widget:ExtLink|link=https://www.docker.com/|displaytext=Docker containers}}. A Docker deployment provides a complete self-contained environment, so that you do not need to manually configure ports or address compatibility issues. All of that is taken care of ahead of time, and the completed Docker containers work together seamlessly upon deployment. | ||
| − | Refer to the {{#Widget:ExtLink|link=https://docs.docker.com/install/overview/|displaytext=Docker installation documentation}} for more information about how to install and set up the latest | + | Refer to the {{#Widget:ExtLink|link=https://docs.docker.com/install/overview/|displaytext=Docker and Docker installation documentation}} for more information about how to install and set up the latest releases. |
{{AnchorDiv|kubernetes}} | {{AnchorDiv|kubernetes}} | ||
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Kubernetes cluster: | Kubernetes cluster: | ||
| − | *[http://kubernetes.com/ Kubernetes 1.12+] | + | <!--*[http://kubernetes.com/ Kubernetes 1.12+]--> |
| − | * | + | * Kubernetes engine N-2 releases, where N is the current release (Example: 1.14) |
| − | + | *[https://helm.sh/ Helm 3.x] | |
| − | *[https:// | ||
| − | |||
| − | You | + | You must also install the {{#Widget:ExtLink|link=https://kubernetes.io/docs/tasks/tools/install-kubectl|displaytext=kubectl}} tool which corresponds to the Kubernetes cluster version. |
The exact installation procedure for Kubernetes varies significantly depending on numerous factors, including the type of machines in your environment (these could be real machines, virtual machines, or cloud machines), operating system, networking model, planned load, and Kubernetes version. | The exact installation procedure for Kubernetes varies significantly depending on numerous factors, including the type of machines in your environment (these could be real machines, virtual machines, or cloud machines), operating system, networking model, planned load, and Kubernetes version. | ||
| Line 50: | Line 43: | ||
Refer to the {{#Widget:ExtLink|link=https://kubernetes.io/docs/setup/pick-right-solution/|displaytext=Kubernetes installation documentation}} for more information about how to install and set up Kubernetes for your environment. | Refer to the {{#Widget:ExtLink|link=https://kubernetes.io/docs/setup/pick-right-solution/|displaytext=Kubernetes installation documentation}} for more information about how to install and set up Kubernetes for your environment. | ||
| − | == | + | == Infrastructure Components == |
| + | *[https://redis.io/ Redis 5.x] | ||
| + | *{{#Widget:ExtLink|link=https://hub.docker.com/_/elasticsearch|displaytext=ElasticSearch 6.x}} | ||
| + | *[https://www.postgresql.org/ PostgreSQL 10.x] | ||
| + | |||
| + | == Workspace Web Edition Requirements == | ||
* Browser: | * Browser: | ||
| − | * | + | ** Google Chrome 67+ |
| − | * | + | ** Mozilla Firefox 68+ |
| − | * | + | ** Firefox ESR 60.9 |
| − | * | + | ** Microsoft Edge |
| − | *:* Microsoft Edge | + | |
| + | == Gplus Adapter for Salesforce Requirements == | ||
| + | * Salesforce Lightning | ||
| + | * Browser: | ||
| + | ** Google Chrome 67+ | ||
| + | ** Mozilla Firefox 68+ | ||
| + | ** Firefox ESR 60.9 | ||
| + | ** Microsoft Edge | ||
| + | |||
| + | {{NoteFormat|For Salesforce browser recommendations and requirements, see {{#Widget:ExtLink|link=https://help.salesforce.com/articleView?id=console_lex_limitations.htm&type=0|displaytext=Saleforce Lightning Experience Console Recommendations}}.|2}} | ||
[[Category:V:HTCC:9.0.0]] | [[Category:V:HTCC:9.0.0]] | ||
Revision as of 13:33, March 26, 2020
Contents
Prerequisites for Web Services and Applications
When your environment is ready, you can deploy Web Services and Applications.
Hardware Requirements
Docker Compose (Non-Production Lab Deployment only)
- RAM: 16 GB
- CPU: 2 cores minimum
- HDD: 100 GB
Kubernetes (Minimum sizing for Non-Production Lab Deployment only)
- Nodes: 3 nodes (Virtual Machines)
- RAM: Approximately 32 GB for each node (96 GB in total)
- CPU: 10 cores for each node (30 cores in total)
- HDD: 100 GB for each node
Important
Contact your Genesys representative and the Architecture team for guidance about recommended sizing for your specific production deployment.Software Requirements
- OS: CentOS-7
Docker Compose (Non-Production Lab Deployment only)
- Docker — use the latest stable version.
- Docker Compose — use the latest stable version.
Web Services and Applications is installed using Docker containers. A Docker deployment provides a complete self-contained environment, so that you do not need to manually configure ports or address compatibility issues. All of that is taken care of ahead of time, and the completed Docker containers work together seamlessly upon deployment.
Refer to the Docker and Docker installation documentation for more information about how to install and set up the latest releases.
Kubernetes
- OS: CentOS-7
Kubernetes cluster:
- Kubernetes engine N-2 releases, where N is the current release (Example: 1.14)
- Helm 3.x
You must also install the kubectl tool which corresponds to the Kubernetes cluster version.
The exact installation procedure for Kubernetes varies significantly depending on numerous factors, including the type of machines in your environment (these could be real machines, virtual machines, or cloud machines), operating system, networking model, planned load, and Kubernetes version.
Refer to the Kubernetes installation documentation for more information about how to install and set up Kubernetes for your environment.
Infrastructure Components
Workspace Web Edition Requirements
- Browser:
- Google Chrome 67+
- Mozilla Firefox 68+
- Firefox ESR 60.9
- Microsoft Edge
Gplus Adapter for Salesforce Requirements
- Salesforce Lightning
- Browser:
- Google Chrome 67+
- Mozilla Firefox 68+
- Firefox ESR 60.9
- Microsoft Edge
Tip
For Salesforce browser recommendations and requirements, see
Saleforce Lightning Experience Console Recommendations.
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