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=Web Services and Applications Configuration Guide= | =Web Services and Applications Configuration Guide= | ||
Welcome to the ''Web Services and Applications Configuration Guide''. Here you'll find everything you need to configure the user interfaces that are included in Web Services and Applications. The following UIs are currently offered: | Welcome to the ''Web Services and Applications Configuration Guide''. Here you'll find everything you need to configure the user interfaces that are included in Web Services and Applications. The following UIs are currently offered: | ||
| − | *[[Documentation:PSAAS: | + | *[[Documentation:PSAAS:Agent:AD|Workspace Web Edition]] |
| − | + | *[[Documentation:PSAAS:Agent:GPASFL|Gplus Adapter for Salesforce]] | |
'''Before you get started, you must first follow the steps in the [[Documentation:HTCC:Dep:Welcome|Web Services and Applications Deployment Guide]].''' | '''Before you get started, you must first follow the steps in the [[Documentation:HTCC:Dep:Welcome|Web Services and Applications Deployment Guide]].''' | ||
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<div style="clear:both;"></div> | <div style="clear:both;"></div> | ||
| + | <!-- | ||
== What is Web Services and Applications?== | == What is Web Services and Applications?== | ||
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===Gplus Adapter for Salesforce=== | ===Gplus Adapter for Salesforce=== | ||
Gplus Adapter for Salesforce is an integrated solution that enables Salesforce users to handle contact center interactions seamlessly within Salesforce. It provides all the functionality available in Workspace Web Edition, along with additional Salesforce-specific features such as updating activity history, screen pop, and click-to-dial. | Gplus Adapter for Salesforce is an integrated solution that enables Salesforce users to handle contact center interactions seamlessly within Salesforce. It provides all the functionality available in Workspace Web Edition, along with additional Salesforce-specific features such as updating activity history, screen pop, and click-to-dial. | ||
| − | + | --> | |
[[Category:V:HTCC:9.0.0DRAFT]] | [[Category:V:HTCC:9.0.0DRAFT]] | ||
Revision as of 12:31, March 23, 2020
Web Services and Applications Configuration Guide
Welcome to the Web Services and Applications Configuration Guide. Here you'll find everything you need to configure the user interfaces that are included in Web Services and Applications. The following UIs are currently offered:
Before you get started, you must first follow the steps in the Web Services and Applications Deployment Guide.
Workspace Web Edition
Gplus Adapter for Salesforce
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