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=After Call Work=
 
=After Call Work=
 +
__NOTOC__
 +
Overview
 +
 +
This request sets the current user to the NotReady state with a workmode of AfterCallWork. AfterCallWorkis a system defined agent state operation and is always available for use.
 +
{|
 +
! Request URL
 +
| /api/v2/me/calls/{id}
 +
|-
 +
! HTTP Method
 +
| POST
 +
|-
 +
! Required Features
 +
| api-voice
 +
|}
 +
 +
 +
==Parameters==
 +
{|
 +
! Parameter
 +
! Value
 +
|-
 +
| operationName
 +
| AfterCallWork
 +
|}
 +
 +
==Sample==
 +
 +
===Request===
 +
<pre>
 +
POST api/v2/me/channels/voice
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{
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  "operationName": "AfterCallWork"
 +
}
 +
</pre>
 +
===Response===
 +
<pre>
 +
{
 +
  "statusCode": 0
 +
}
 +
</pre>
 +
===Notification===
 +
<pre>
 +
{
 +
  "data": {
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    "messageType": "DeviceStateChangeMessage",
 +
    "devices": [
 +
      {
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        "id": "74152ed8-858f-4a33-9e96-36213a678d30",
 +
        "deviceState": "Active",
 +
        "userState": {
 +
          "id": "D3663509-3D82-4DD3-A82E-2EA8EFA02AEF",
 +
          "displayName": "AfterCallWork",
 +
          "state": "NotReady",
 +
          "workMode": "AfterCallWork"
 +
        },
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        "phoneNumber": "5000",
 +
        "e164Number": "5000",
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        "telephonyNetwork": "Private",
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        "doNotDisturb": "Off",
 +
        "voiceEnvironmentUri": "http://127.0.0.1:8080/api/v2/voice-environments/370ef5e6-9e3c-4d91-9588-7f4dfe67e011",
 +
        "capabilities": [
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          "ForwardCallsOn",
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          "DoNotDisturbOn"
 +
        ]
 +
      }
 +
    ]
 +
  },
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  "channel": "/v2/me/devices"
 +
}
 +
</pre>
  
 
[[Category:V:HTCC:8.5.2]]
 
[[Category:V:HTCC:8.5.2]]

Revision as of 20:27, April 7, 2014

After Call Work

Overview

This request sets the current user to the NotReady state with a workmode of AfterCallWork. AfterCallWorkis a system defined agent state operation and is always available for use.

Request URL /api/v2/me/calls/{id}
HTTP Method POST
Required Features api-voice


Parameters

Parameter Value
operationName AfterCallWork

Sample

Request

POST api/v2/me/channels/voice
{
  "operationName": "AfterCallWork"
}

Response

{
  "statusCode": 0
}

Notification

{
  "data": {
    "messageType": "DeviceStateChangeMessage",
    "devices": [
      {
        "id": "74152ed8-858f-4a33-9e96-36213a678d30",
        "deviceState": "Active",
        "userState": {
          "id": "D3663509-3D82-4DD3-A82E-2EA8EFA02AEF",
          "displayName": "AfterCallWork",
          "state": "NotReady",
          "workMode": "AfterCallWork"
        },
        "phoneNumber": "5000",
        "e164Number": "5000",
        "telephonyNetwork": "Private",
        "doNotDisturb": "Off",
        "voiceEnvironmentUri": "http://127.0.0.1:8080/api/v2/voice-environments/370ef5e6-9e3c-4d91-9588-7f4dfe67e011",
        "capabilities": [
          "ForwardCallsOn",
          "DoNotDisturbOn"
        ]
      }
    ]
  },
  "channel": "/v2/me/devices"
}
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