Jump to: navigation, search

GVP MCP:ems:dc-servicequality-FirstPromptInbound-threshold

(Karl abraham.abel@genesys.com used the OptionEdit action.)
(Updated the description with input from GVP-41684)
Line 11: Line 11:
 
|valid=An integer greater than 0.
 
|valid=An integer greater than 0.
 
|takeseffect=At start/restart
 
|takeseffect=At start/restart
|shortdesc=This parameter indicates the maximum acceptable time (in ms) that the platform can take to play the first prompt on an inbound call.
+
|shortdesc=This parameter indicates the maximum acceptable time (in ms) that the platform can take to play the first prompt on an inbound call. The time is measured from the incall_initiated to the first prompt_start or prompt_play.
 
}}
 
}}
 
 
{{PubExtended}}
 
{{PubExtended}}
 
 
{{DraftExtended}}
 
{{DraftExtended}}
 
 
{{OptionCreate
 
{{OptionCreate
 
|component=GVP_MCP
 
|component=GVP_MCP

Revision as of 03:47, January 6, 2021


View in ref guide.

Edit this option          Publish this option          Clear draft content


Published Option

dc.servicequality.FirstPromptInbound.threshold

Default Value: 1500
Valid Values: An integer greater than 0.
Changes Take Effect: At start/restart


This parameter indicates the maximum acceptable time (in ms) that the platform can take to play the first prompt on an inbound call.

Draft Option

No draft option

Comments or questions about this documentation? Contact us for support!