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| − | = | + | =Workspace Web Edition Configuration Guide v852= |
| − | + | ==<span STYLE="color:red;">RESTRICTED</span>== | |
| + | '''Note:''' This is '''restricted release''' documentation, and therefore is subject to change and is not complete. Some features that are described in this documentation might not be fully implemented in the application. | ||
| + | |||
| + | This guide provides information about configuring the Workspace Web Edition interface. You must first deploy [[Documentation:HTCC:Dep:Welcome:8.5.2|Workspace Web Edition & Web Services]]. | ||
====Product Overview==== | ====Product Overview==== | ||
{| | {| | ||
Revision as of 15:58, February 13, 2014
Workspace Web Edition Configuration Guide v852
RESTRICTED
Note: This is restricted release documentation, and therefore is subject to change and is not complete. Some features that are described in this documentation might not be fully implemented in the application.
This guide provides information about configuring the Workspace Web Edition interface. You must first deploy Workspace Web Edition & Web Services.
Product Overview
Configuration Options
| AgentStatus | Application | CaseData |
| Chat | Contact | ContactCenterStatistics |
| Expression | ||
| Interaction | Intercommunication | KPI |
| LoginVoice | TeamCommunicator | TeamLead |
| Toast | Voice | |
| Workbin |
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