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Workspace Web Edition provides the following options for managing Twitter:
  
===Twitter===
 
 
====privilege.twitter.can-use====
 
====privilege.twitter.can-use====
 
* Default Value: true
 
* Default Value: true
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* Valid Values: true, false
 
* Valid Values: true, false
 
* Changes take effect: When the session is started or restarted.
 
* Changes take effect: When the session is started or restarted.
* Description: Specifies whether a Twitter interaction is automatically accepted when an Interaction Server Invite event is received. This option can be overridden by a routing strategy as described in [[OverridingInteractionWorkspaceOptions|Deployment Guide]].
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* Description: Specifies whether a Twitter interaction is automatically accepted when an Interaction Server Invite event is received. This option can be overridden by a routing strategy as described in [[Documentation:HTCC:IWWDep:OverridingInteractionWorkspaceOptions:8.5.2|Deployment Guide]].
  
  
 
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Revision as of 18:54, March 12, 2014

Twitter

Workspace Web Edition provides the following options for managing Twitter:

privilege.twitter.can-use

  • Default Value: true
  • Valid Values: true, false
  • Changes take effect: When the session is started or restarted.
  • Description: The agent is permitted to use the Twitter channel.

twitter.auto-answer

  • Default Value: false
  • Valid Values: true, false
  • Changes take effect: When the session is started or restarted.
  • Description: Specifies whether a Twitter interaction is automatically accepted when an Interaction Server Invite event is received. This option can be overridden by a routing strategy as described in Deployment Guide.
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