(→Accept) |
(→Accept) |
||
| Line 8: | Line 8: | ||
POST on '''/me/interactions/{id}''' | POST on '''/me/interactions/{id}''' | ||
| − | <nowiki>{ | + | <nowiki> |
| − | "operationName":"Accept", | + | { |
| − | "nickname":agent-nickname-to-be-displayed-in-chat | + | "operationName":"Accept", |
| + | "nickname":agent-nickname-to-be-displayed-in-chat | ||
} | } | ||
</nowiki> | </nowiki> | ||
| Line 18: | Line 19: | ||
''Success'' | ''Success'' | ||
| − | <nowiki>{ | + | <nowiki> |
| − | "statusCode": 0 | + | { |
| − | }</nowiki> | + | "statusCode": 0 |
| + | } | ||
| + | </nowiki> | ||
''Failure'' | ''Failure'' | ||
| − | <nowiki>{ | + | <nowiki> |
| − | "statusCode": an integer value above 0, | + | { |
| − | "statusMessage":details | + | "statusCode": an integer value above 0, |
| − | }</nowiki> | + | "statusMessage":details |
| + | } | ||
| + | </nowiki> | ||
For details on the <tt>statusCode</tt> value, please refer to the [[ReturnValues#All_Methods|All Methods]] sub-section of the Return Values section. | For details on the <tt>statusCode</tt> value, please refer to the [[ReturnValues#All_Methods|All Methods]] sub-section of the Return Values section. | ||
[[Category:V:HTCC:8.5.2]] | [[Category:V:HTCC:8.5.2]] | ||
Revision as of 16:24, March 23, 2014
Accept
This operation can be performed after a new interaction notification arrives. Accepting an interaction allows agents to start working on it.
After successfully executing this operation, a cometD notification will come with complete chat history up until this point.
HTTP Request
POST on /me/interactions/{id}
{
"operationName":"Accept",
"nickname":agent-nickname-to-be-displayed-in-chat
}
HTTP Response
Success
{
"statusCode": 0
}
Failure
{
"statusCode": an integer value above 0,
"statusMessage":details
}
For details on the statusCode value, please refer to the All Methods sub-section of the Return Values section.
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