Line 1: | Line 1: | ||
=SetInFocus= | =SetInFocus= | ||
− | This request sets the SetInFocus parameter for a chat interaction. | + | This request sets the <tt>SetInFocus</tt> parameter for a chat interaction. |
This parameter is useful when an agent is handling more than one interaction and aids in the proper reporting of time spent on each interaction. | This parameter is useful when an agent is handling more than one interaction and aids in the proper reporting of time spent on each interaction. |
Revision as of 14:47, March 24, 2014
SetInFocus
This request sets the SetInFocus parameter for a chat interaction.
This parameter is useful when an agent is handling more than one interaction and aids in the proper reporting of time spent on each interaction.
Request URL | /api/v2/me/chats/{id} |
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HTTP Method | POST |
Required Features | api-multimedia |
Parameters
Parameter | Value |
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operationName | SetInFocus |
InFocus | Boolean parameter true or false |
Sample
Request
POST api/v2/me/chats/0071023821aec011 { "operationName": "SetInFocus", "InFocus": [true or false] }
Response
{ "statusCode": 0 }
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