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= Twitter=
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Workspace Web Edition provides the following options for managing Twitter:
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__TOC__
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====privilege.twitter.can-use====
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* Default Value: true
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* Valid Values: true, false
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* Changes take effect: When the session is started or restarted.
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* Description: The agent is permitted to use the Twitter channel.
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====twitter.auto-answer====
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* Default Value: false
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* Valid Values: true, false
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* Changes take effect: When the session is started or restarted.
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* Description: Specifies whether a Twitter interaction is automatically accepted when an Interaction Server Invite event is received. This option can be overridden by a routing strategy as described in [[Documentation:HTCC:IWWDep:OverridingInteractionWorkspaceOptions:8.5.2|Deployment Guide]].
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[[Category:V:HTCC:8.5.2DRAFT]]

Revision as of 18:42, April 22, 2014

Twitter

Workspace Web Edition provides the following options for managing Twitter:

privilege.twitter.can-use

  • Default Value: true
  • Valid Values: true, false
  • Changes take effect: When the session is started or restarted.
  • Description: The agent is permitted to use the Twitter channel.

twitter.auto-answer

  • Default Value: false
  • Valid Values: true, false
  • Changes take effect: When the session is started or restarted.
  • Description: Specifies whether a Twitter interaction is automatically accepted when an Interaction Server Invite event is received. This option can be overridden by a routing strategy as described in Deployment Guide.
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