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=SendMessage=
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This operation is performed when an agent sends a message to other chat participants.
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__NOTOC__
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==Overview==
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{|
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! Request URL
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| /api/v2/me/chats/{id}
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|-
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! HTTP Method
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| POST
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|-
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! Required Features
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| api-multimedia
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|}
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==Parameters==
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{|
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! Parameter
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! Value
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|-
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| operationName
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| SendMessage
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|-
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| text
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| text to send to customer
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|}
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==Sample==
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===HTTP Request===
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POST on '''/me/chats/{id}'''
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<pre>
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{
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  "operationName":"SendMessage",
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  "text":string-representation-of-text
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}
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</pre>
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===HTTP Response===
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<pre>
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{
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  "statusCode": 0
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}
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</pre>
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For details on the <tt>statusCode</tt> value, please refer to the [[ReturnValues#All_Methods|All Methods]] sub-section of the [[ReturnValues|Return Values]] page.
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===Notification===
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Here are the list of notifications received after send new message
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====Notification with new message====
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<pre>
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{
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  "messages": [
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      {
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          "index": 3,
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          "from": {
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              "nickname": "TestName",
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              "type": "Agent",
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              "participantId": "007352CE72D50290"
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          },
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          "text": "How may I help you?",
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          "visibility": "All",
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          "timestamp": "2014-01-09 11:58:12.035+0200",
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          "type": "Text",
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          "timestampSeconds": 1389261492035L
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      }
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  ],
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  "notificationType": "NewMessages",
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  "messageType": "MessageLogUpdated",
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  "chatUri": "http://localhost:8080/api/v2/chats/0000Wa9CAM6W00FN"
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}
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</pre>
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 +
 
 +
[[Category:V:HTCC:8.5.2DRAFT]]

Revision as of 18:42, April 22, 2014

SendMessage

This operation is performed when an agent sends a message to other chat participants.

Overview

Request URL /api/v2/me/chats/{id}
HTTP Method POST
Required Features api-multimedia

Parameters

Parameter Value
operationName SendMessage
text text to send to customer

Sample

HTTP Request

POST on /me/chats/{id} 

{
  "operationName":"SendMessage",
  "text":string-representation-of-text
}

HTTP Response

{
  "statusCode": 0
}

For details on the statusCode value, please refer to the All Methods sub-section of the Return Values page.

Notification

Here are the list of notifications received after send new message

Notification with new message

{
   "messages": [
       {
           "index": 3,
           "from": {
               "nickname": "TestName",
               "type": "Agent",
               "participantId": "007352CE72D50290"
           },
           "text": "How may I help you?",
           "visibility": "All",
           "timestamp": "2014-01-09 11:58:12.035+0200",
           "type": "Text",
           "timestampSeconds": 1389261492035L
       }
   ],
   "notificationType": "NewMessages",
   "messageType": "MessageLogUpdated",
   "chatUri": "http://localhost:8080/api/v2/chats/0000Wa9CAM6W00FN"
}
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