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=SetInFocus= | =SetInFocus= | ||
| + | __NOTOC__ | ||
| + | This operation is part of the [[Chat|Chat API]] section of the [[Welcome|Genesys Web Services REST API]]. | ||
| + | ==Overview== | ||
This request sets the <tt>SetInFocus</tt> parameter for a chat interaction. | This request sets the <tt>SetInFocus</tt> parameter for a chat interaction. | ||
This parameter is useful when an agent is handling more than one interaction and aids in the proper reporting of time spent on each interaction. | This parameter is useful when an agent is handling more than one interaction and aids in the proper reporting of time spent on each interaction. | ||
| − | |||
{| | {| | ||
! Request URL | ! Request URL | ||
Revision as of 13:33, May 28, 2014
SetInFocus
This operation is part of the Chat API section of the Genesys Web Services REST API.
Overview
This request sets the SetInFocus parameter for a chat interaction.
This parameter is useful when an agent is handling more than one interaction and aids in the proper reporting of time spent on each interaction.
| Request URL | /api/v2/me/chats/{id} |
|---|---|
| HTTP Method | POST |
| Required Features | api-multimedia |
Parameters
| Parameter | Value |
|---|---|
| operationName | SetInFocus |
| InFocus | Boolean parameter true or false |
Sample
Request
POST api/v2/me/chats/0071023821aec011
{
"operationName": "SetInFocus",
"InFocus": [true or false]
}
Response
{
"statusCode": 0
}
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