(Update with the copy of version: 8.5.2) |
|||
| Line 1: | Line 1: | ||
=SetInFocus= | =SetInFocus= | ||
__NOTOC__ | __NOTOC__ | ||
| + | This operation is part of the [[Email|Email API]] section of the [[Welcome|Genesys Web Services REST API]]. | ||
==Overview== | ==Overview== | ||
| − | + | Sets the focus parameter for an e-mail interaction. | |
| + | |||
| + | This is useful if agent is handling more than one interaction and will assist in correctly reporting time spent on each interaction. | ||
{| | {| | ||
! Request URL | ! Request URL | ||
| Line 27: | Line 30: | ||
==Sample== | ==Sample== | ||
| − | |||
===Request=== | ===Request=== | ||
<pre> | <pre> | ||
Revision as of 18:49, May 28, 2014
SetInFocus
This operation is part of the Email API section of the Genesys Web Services REST API.
Overview
Sets the focus parameter for an e-mail interaction.
This is useful if agent is handling more than one interaction and will assist in correctly reporting time spent on each interaction.
| Request URL | /api/v2/me/emails/{id} |
|---|---|
| HTTP Method | POST |
| Required Features | api-multimedia |
Parameters
| Parameter | Value |
|---|---|
| operationName | SetInFocus |
| InFocus | Boolean parameter true or false |
Sample
Request
POST api/v2/me/emails/0071023821aec011
{
"operationName": "SetInFocus",
"InFocus": [true or false]
}
Response
{
"statusCode": 0
}
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