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=StartCallRecording= | =StartCallRecording= | ||
__NOTOC__ | __NOTOC__ | ||
| + | This operation is part of the [[VoiceAPI|Voice API]] section of the [[Welcome|Genesys Web Services REST API]]. | ||
| + | ==Overview== | ||
| + | Starts call recording. | ||
| − | + | Recording will stop when the call is completed or [[CallRecordingStopCallRecording|StopCallRecording]] is called either on the call or on the device. | |
== Example== | == Example== | ||
| − | |||
===Request:=== | ===Request:=== | ||
POST '''<nowiki>http://localhost:8080/api/v2/me/calls/0071022ec8ac8056</nowiki>''' | POST '''<nowiki>http://localhost:8080/api/v2/me/calls/0071022ec8ac8056</nowiki>''' | ||
Revision as of 16:29, June 20, 2014
StartCallRecording
This operation is part of the Voice API section of the Genesys Web Services REST API.
Overview
Starts call recording.
Recording will stop when the call is completed or StopCallRecording is called either on the call or on the device.
Example
Request:
POST http://localhost:8080/api/v2/me/calls/0071022ec8ac8056
{
"operationName": "StartCallRecording"
}
Response:
{
"statusCode": 0
}
Event:
{
"data": {
"messageType": "CallStateChangeMessage",
"call": {
"id": "0071022ec8ac8056",
"state": "Established",
"callUuid": "00RV9H7S6O8V3BSHAG7GK2LAES00002M",
"deviceUri": "http://127.0.0.1:8080/api/v2/devices/55b8023d-573d-48d3-b4ac-e29ba3c5861d",
"uri": "http://127.0.0.1:8080/api/v2/me/calls/0071022ec8ac8056",
"participants": [
"5000"
],
"participantsInfo": [
{
"country": {
"name": "",
"code": "",
"callingCode": ""
},
"formattedPhoneNumber": "5000",
"location": null,
"E164digits": "5000",
"isValidNumber": false
}
],
"ani": "5000",
"dnis": "5001",
"callType": "Internal",
"capabilities": [
"DeleteUserDataPair",
"SingleStepTransfer",
"InitiateConference",
"InitiateTransfer",
"UpdateUserData",
"Hold",
"Hangup",
"DeleteUserData",
"SingleStepConference",
"SendDtmf",
"AttachUserData",
"PauseCallRecording",
"StopCallRecording"
],
"userData": {
"GSIP_RECORD": "ON",
"IW_CaseUid": "8dfca5ac-ed84-4f9a-d902-8ef3c2faad81",
"IW_BundleUid": "ba431089-f52b-4ce2-0658-f8bdfdfe3034",
"GSIP_REC_FN": "00RV9H7S6O8V3BSHAG7GK2LAES00002M_5001_5000_5001_2013-08-09_21-11-22_hpe-voicevm-84.genesyslab.com__%3Ccont_center_id%3E"
},
"duration": "106",
"mute": "Off",
"recordingState": "Recording"
},
"phoneNumber": "5001",
"notificationType": "CallRecordingStateChange"
},
"channel": "/v2/me/calls"
}
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