Revision as of 16:29, November 4, 2014

Product Overview

Client Side Browser Support	Setting Up Agents	Agent Login And Authentication
Enabling Internal External Communications	Handling Interactions	Enabling Agents to View KPIs
Enabling Agents To Manage Contacts	Customer Case	Action Codes

@@ Line 7: / Line 7: @@
 | width="300" | [[AgentLoginAndAuthentication|Agent Login And Authentication]]
 |-
-| [[EnablingInternalExternalCommunications|Enabling Internal External Communications]]
+| [[EnablingComms|Enabling Internal External Communications]]
 | [[HandlingInteractions|Handling Interactions]]
 | [[EnablingAgentstoViewKPIs|Enabling Agents to View KPIs]]