| Line 7: | Line 7: | ||
* Valid Values: <tt>true</tt>, <tt>false</tt>. | * Valid Values: <tt>true</tt>, <tt>false</tt>. | ||
* Changes take effect: When the session is started or restarted. | * Changes take effect: When the session is started or restarted. | ||
| − | * Description: Allows agents to monitor voice recording. This feature requires [[ActiveRecording#privilege.active-recording.can-use| | + | * Description: Allows agents to monitor voice recording. This feature requires [[ActiveRecording#privilege.active-recording.can-use|privilege.active-recording.can-use]] to be <tt>true</tt>. |
====privilege.active-recording.can-use==== | ====privilege.active-recording.can-use==== | ||
Revision as of 18:36, November 13, 2014
Active Recording
Workspace Web Edition provides options that enable agents to control their recordings:
Contents
privilege.active-recording.can-monitor-recording
- Default Value: true
- Valid Values: true, false.
- Changes take effect: When the session is started or restarted.
- Description: Allows agents to monitor voice recording. This feature requires privilege.active-recording.can-use to be true.
privilege.active-recording.can-use
- Default Value: true
- Valid Values: true, false.
- Changes take effect: When the session is started or restarted.
- Description: Allows agents to use the Active Recording functionality. This privilege is required to control and monitor call recording in MSML mode.
Comments or questions about this documentation? Contact us for support!