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| − | = ActiveRecording= | + | = Active Recording= |
| + | Workspace Web Edition provides options that enable agents to control their recordings: | ||
| + | __TOC__ | ||
| + | |||
| + | ====privilege.active-recording.can-monitor-recording==== | ||
| + | * Default Value: <tt>true</tt> | ||
| + | * Valid Values: <tt>true</tt>, <tt>false</tt>. | ||
| + | * Changes take effect: When the session is started or restarted. | ||
| + | * Description: Allows agents to monitor voice recording. This feature requires [[ActiveRecording#privilege.active-recording.can-use|privilege.active-recording.can-use]] to be <tt>true</tt>. | ||
| + | |||
| + | ====privilege.active-recording.can-use==== | ||
| + | * Default Value: <tt>true</tt> | ||
| + | * Valid Values: <tt>true</tt>, <tt>false</tt>. | ||
| + | * Changes take effect: When the session is started or restarted. | ||
| + | * Description: Allows agents to use the Active Recording functionality. | ||
[[Category:V:HTCC:8.5.2]] | [[Category:V:HTCC:8.5.2]] | ||
Revision as of 18:14, December 12, 2014
Active Recording
Workspace Web Edition provides options that enable agents to control their recordings:
Contents
privilege.active-recording.can-monitor-recording
- Default Value: true
- Valid Values: true, false.
- Changes take effect: When the session is started or restarted.
- Description: Allows agents to monitor voice recording. This feature requires privilege.active-recording.can-use to be true.
privilege.active-recording.can-use
- Default Value: true
- Valid Values: true, false.
- Changes take effect: When the session is started or restarted.
- Description: Allows agents to use the Active Recording functionality.
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