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| − | = Deployment | + | = Planning your Workspace Web Edition & Web Services Deployment = |
| + | There are generally three common Cassandra topologies used for Workspace Web Edition & Web Services: | ||
| + | *'''Development''' — 1 Cassandra node (appropriate for a development or lab environment) | ||
| + | *'''Single Datacenter''' — 1 datacenter with a minimum of three Cassandra nodes | ||
| + | *'''Two Datacenters''' — 2 datacenters with a minimum of three Cassandra nodes in each datacenter | ||
| + | The number of Workspace Web Edition & Web Services nodes in your deployment scenario depends on a variety of factors. Please consult with Genesys for help to determine the correct number of nodes for your solution. | ||
| + | |||
| + | For Development scenarios, you can install Cassandra and Workspace Web Edition & Web Services on the same host. For Single Datacenter and Two Datacenter scenarios, you must install Cassandra and Workspace Web Edition & Web Services on separate hosts. | ||
| + | |||
| + | Whichever deployment scenario you decide to implement, you should follow the same basic deployment steps: | ||
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==Cloud Implementation== | ==Cloud Implementation== | ||
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===Deploying Workspace Web Edition & Web Services=== | ===Deploying Workspace Web Edition & Web Services=== | ||
| − | '''Start | + | '''Start''' |
<br/> | <br/> | ||
<ol> | <ol> | ||
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</ol> | </ol> | ||
<br/> | <br/> | ||
| − | '''End | + | '''End''' |
[[Category:V:HTCC:8.5.2DRAFT]] | [[Category:V:HTCC:8.5.2DRAFT]] | ||
Revision as of 13:01, February 25, 2015
Planning your Workspace Web Edition & Web Services Deployment
There are generally three common Cassandra topologies used for Workspace Web Edition & Web Services:
- Development — 1 Cassandra node (appropriate for a development or lab environment)
- Single Datacenter — 1 datacenter with a minimum of three Cassandra nodes
- Two Datacenters — 2 datacenters with a minimum of three Cassandra nodes in each datacenter
The number of Workspace Web Edition & Web Services nodes in your deployment scenario depends on a variety of factors. Please consult with Genesys for help to determine the correct number of nodes for your solution.
For Development scenarios, you can install Cassandra and Workspace Web Edition & Web Services on the same host. For Single Datacenter and Two Datacenter scenarios, you must install Cassandra and Workspace Web Edition & Web Services on separate hosts.
Whichever deployment scenario you decide to implement, you should follow the same basic deployment steps:
Deploying Workspace Web Edition & Web Services
Start
- Review the Prerequisites, including installation of Cassandra.
- Install Workspace Web Edition & Web Services.
- Configure Workspace Web Edition & Web Services.
- Start Workspace Web Edition & Web Services and test the configuration.
- Choose the next step based on your role:
- Developers — Consult the Web Services API Reference to begin working with the Web Services APIs.
- Administrators — Consult the Workspace Web Edition Configuration Guide to configure the Workspace Web Edition (agent desktop) interface.
- Test the User Interface with Workspace Web Edition & Web Services.
End
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