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<ol> | <ol> | ||
| − | <li> | + | <li>[[Prerequisites|Review the Prerequisites.]] Make sure all supporting components are installed and configured.</li> |
| − | <li>[[InstallationProcedures|Install | + | <li>[[InstallationProcedures|Install Workspace Web Edition & Web Services.]]</li> |
| − | <li>[[ConfigurationPremise|Configure | + | <li>[[ConfigurationPremise|Configure Workspace Web Edition & Web Services.]]</li> |
<!--<li>(Optional) Change the [[FeatureConfiguration|feature configuration]].</li>--> | <!--<li>(Optional) Change the [[FeatureConfiguration|feature configuration]].</li>--> | ||
| − | <li>[[StartHTCC|Start | + | <li>[[StartHTCC|Start and test Workspace Web Edition & Web Services.]] </li> |
| − | <li> | + | <li>Follow up with the configuration or developer information, depending on which components you plan to use: |
<ul> | <ul> | ||
| − | <li> | + | <li>Configure Workspace Web Edition — See the [[Documentation:HTCC:IWWDep:Welcome:8.5.2|Workspace Web Edition Configuration Guide]] for details.</li> |
| − | <li> | + | <li>Work with Web Services — See the [[Documentation:HTCC:API:Welcome:8.5.2|Web Services API Reference]] for details.</li> |
| + | <li>Configure and deploy the Gplus Adapter for Salesforce — See [[DeployGplusSalesforce|Gplus Adapter for Salesforce]] in this guide for details.</li> | ||
| + | <li>Configure and deploy the Gplus Adapter for Oracle Service Cloud — See [[GplusRightNow|Gplus Adapter for Oracle Service Cloud]] in this guide for details.</li> | ||
</ul> | </ul> | ||
</li> | </li> | ||
| − | |||
</ol> | </ol> | ||
<br/> | <br/> | ||
Revision as of 13:48, February 25, 2015
Planning your Workspace Web Edition & Web Services Deployment
There are generally three common Cassandra topologies used for Workspace Web Edition & Web Services:
- Development — 1 Cassandra node (appropriate for a development or lab environment)
- Single Datacenter — 1 datacenter with a minimum of three Cassandra nodes
- Two Datacenters — 2 datacenters with a minimum of three Cassandra nodes in each datacenter
The number of Workspace Web Edition & Web Services nodes in your deployment scenario depends on a variety of factors. Please consult with Genesys for help to determine the correct number of nodes for your solution.
For Development scenarios, you can install Cassandra and Workspace Web Edition & Web Services on the same host. For Single Datacenter and Two Datacenter scenarios, you must install Cassandra and Workspace Web Edition & Web Services on separate hosts.
Whichever deployment scenario you decide to implement, you should follow the same basic deployment steps:
Deploying Workspace Web Edition & Web Services
Start
- Review the Prerequisites. Make sure all supporting components are installed and configured.
- Install Workspace Web Edition & Web Services.
- Configure Workspace Web Edition & Web Services.
- Start and test Workspace Web Edition & Web Services.
- Follow up with the configuration or developer information, depending on which components you plan to use:
- Configure Workspace Web Edition — See the Workspace Web Edition Configuration Guide for details.
- Work with Web Services — See the Web Services API Reference for details.
- Configure and deploy the Gplus Adapter for Salesforce — See Gplus Adapter for Salesforce in this guide for details.
- Configure and deploy the Gplus Adapter for Oracle Service Cloud — See Gplus Adapter for Oracle Service Cloud in this guide for details.
End
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