(→Deploying Workspace Web Edition & Web Services) |
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<li>Follow up with the configuration or developer information, depending on which components you plan to use: | <li>Follow up with the configuration or developer information, depending on which components you plan to use: | ||
<ul> | <ul> | ||
| − | <li> | + | <li> [[Documentation:HTCC:IWWDep:Welcome:8.5.2|Configure Workspace Web Edition]] (takes you to a new guide)</li> |
| − | <li> | + | <li> [[Documentation:HTCC:API:Welcome:8.5.2|Work with Web Services]] (takes you to a new guide)</li> |
| − | <li>Configure and deploy the | + | <li> [[DeployGplusSalesforce|Configure and deploy the Gplus Adapter for Salesforce]]</li> |
| − | <li>Configure and deploy the | + | <li> [[GplusRightNow|Configure and deploy the Gplus Adapter for Oracle Service Cloud]]</li> |
</ul> | </ul> | ||
</li> | </li> | ||
Revision as of 13:50, February 25, 2015
Planning your Workspace Web Edition & Web Services Deployment
There are generally three common Cassandra topologies used for Workspace Web Edition & Web Services:
- Development — 1 Cassandra node (appropriate for a development or lab environment)
- Single Datacenter — 1 datacenter with a minimum of three Cassandra nodes
- Two Datacenters — 2 datacenters with a minimum of three Cassandra nodes in each datacenter
The number of Workspace Web Edition & Web Services nodes in your deployment scenario depends on a variety of factors. Please consult with Genesys for help to determine the correct number of nodes for your solution.
For Development scenarios, you can install Cassandra and Workspace Web Edition & Web Services on the same host. For Single Datacenter and Two Datacenter scenarios, you must install Cassandra and Workspace Web Edition & Web Services on separate hosts.
Whichever deployment scenario you decide to implement, you should follow the same basic deployment steps:
Deploying Workspace Web Edition & Web Services
Start
- Review the Prerequisites. Make sure all supporting components are installed and configured.
- Install Workspace Web Edition & Web Services.
- Configure Workspace Web Edition & Web Services.
- Start and test Workspace Web Edition & Web Services.
- Follow up with the configuration or developer information, depending on which components you plan to use:
- Configure Workspace Web Edition (takes you to a new guide)
- Work with Web Services (takes you to a new guide)
- Configure and deploy the Gplus Adapter for Salesforce
- Configure and deploy the Gplus Adapter for Oracle Service Cloud
End
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