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= TwitterReject=
+
=Reject=
 +
__NOTOC__
 +
This operation is part of the [[Twitter|Twitter API]] section of the [[Welcome|Genesys Web Services REST API]].
 +
==Overview==
 +
This request rejects an incoming twitter invitation.
 +
{|
 +
! Request URL
 +
| /api/v2/me/twitter/{id}
 +
|-
 +
! HTTP Method
 +
| POST
 +
|-
 +
! Required Features
 +
| api-multimedia
 +
|}
  
 +
==Parameters==
 +
{|
 +
! Parameter
 +
! Value
 +
|-
 +
| operationName
 +
| Reject
 +
|}
 +
 +
==Samples==
 +
===Request===
 +
<source lang="text">
 +
POST api/v2/me/twitter/01QQQG2MU214P05K
 +
{
 +
  "operationName": "Reject"
 +
}
 +
</source>
 +
===HTTP Response===
 +
<source lang="text">
 +
{
 +
  "statusCode": 0
 +
}
 +
</source>
 +
===CometD Response===
 +
<source lang="text">
 +
{ "messageType": "TwitterStateChangeMessage",
 +
"notificationType": "PropertiesUpdated",
 +
"referenceId": 44,
 +
"twitter": {"capabilities": ["Reply",
 +
                                "Transfer",
 +
                                "AddComment",
 +
                                "AttachUserData",
 +
                                "UpdateUserData",
 +
                                "DeleteUserData",
 +
                                "SetDisposition",
 +
                                "SetInFocus",
 +
                                "Complete"],
 +
              "contactId": "0000Ka96XNNU4488",
 +
              "from": "vitaliy_onv(Oleg Witcher)",
 +
              "id": "01QQQG2MU214P05K",
 +
              "message": "On 12:58:9 11/5/2013, P created a post saying hello world!.",
 +
              "receivedDate": "2015-03-02 12:26:14.000+0200",
 +
              "revelantResponseTemplateGroups": [],
 +
              "state": "Completed",
 +
              "subject": "On 12:58:9 11/5/2013, P created a pos...",
 +
              "suggestedQueueUris": [],
 +
              "twitterType": "Inbound",
 +
              "uri": "http://192.168.83.25:8080/api/v2/twitters/01QQQG2MU214P05K",
 +
              "userData": {"CBR-IT-path_DBIDs": "",
 +
                            "CBR-Interaction_cost": "",
 +
                            "CBR-actual_volume": "",
 +
                            "CBR-contract_DBIDs": "",
 +
                            "ClassifiedAndScreened": "1",
 +
                            "Classify_Actionability_CtgId": "",
 +
                            "Classify_Actionability_CtgName": "",
 +
                            "Classify_Actionability_CtgRelevancy": "",
 +
                            "Classify_Sentiment_CtgId": "",
 +
                            "Classify_Sentiment_CtgName": "",
 +
                            "Classify_Sentiment_CtgRelevancy": "",
 +
                            "ContactCreated": "false",
 +
                            "ContactId": "0000Ka96XNNU4488",
 +
                            "ContactIdList": "0000Ka96XNNU4488",
 +
                            "CustomerSegment": "default",
 +
                            "DISP_KEY": "resolved",
 +
                            "FirstName": "Oleg",
 +
                            "FromAddress": "vitaliy_onv(Oleg Witcher)",
 +
                            "IxnAlreadyCreatedInUCS": "1",
 +
                            "KloutId": "",
 +
                            "LastName": "Witcher",
 +
                            "NumberOfContactsFound": "1",
 +
                            "PegAGSocial Media Agent Group": 1,
 +
                            "RRequestedSkillCombination": "",
 +
                            "RRequestedSkills": None,
 +
                            "RStrategyDBID": "985",
 +
                            "RStrategyName": "Twitter Agent Delivery Strategy",
 +
                            "RTargetAgentGroup": "Social Media Agent Group",
 +
                            "RTargetAgentSelected": "a1",
 +
                            "RTargetObjSelDBID": "117",
 +
                            "RTargetObjectSelected": "Social Media Agent Group",
 +
                            "RTargetPlaceSelected": "a1",
 +
                            "RTargetRequested": "Social Media Agent Group",
 +
                            "RTargetRuleSelected": "",
 +
                            "RTargetTypeSelected": "2",
 +
                            "RTenant": "Environment",
 +
                            "RVQDBID": "",
 +
                            "RVQID": "",
 +
                            "RouterData70": "("t"="1383649092 0")",
 +
                            "Screen_Actionability_CtgName": "",
 +
                            "Screen_Actionability_CtgRelevancy": "",
 +
                            "Screen_Actionability_ScreenRuleName": "",
 +
                            "Screen_Sentiment_CtgName": "",
 +
                            "Screen_Sentiment_CtgRelevancy": "",
 +
                            "Screen_Sentiment_ScreenRuleName": "",
 +
                            "ServiceObjective": 0,
 +
                            "ServiceType": "default",
 +
                            "Subject": "On 12:58:9 11/5/2013, P created a pos...",
 +
                            "_twitterCreatedAt": "2013-11-05T10:58:12Z",
 +
                            "_twitterFromAddr": "vitaliy_onv",
 +
                            "_twitterFromUserId": "2175525290",
 +
                            "_twitterIsFavorited": "false",
 +
                            "_twitterIsRetweet": "false",
 +
                            "_twitterMsgId": "63493545",
 +
                            "_twitterMsgPlainText": "On 12:58:9 11/5/2013, P created a post saying hello world!.",
 +
                            "_twitterMsgType": "Status",
 +
                            "_twitterQueryName": "stream-user",
 +
                            "_twitterRetweetCount": "0",
 +
                            "_twitterSource": "<a href="http://www.kaermorhen.ru" rel="nofollow">Witcher_APP</a>",
 +
                            "_twitterToAddr": "vitaliy_onv",
 +
                            "_twitterUserCreatedAt": "2013-11-05T06:56:43Z",
 +
                            "_twitterUserFollowersCount": "0",
 +
                            "_twitterUserFriendsCount": "0",
 +
                            "_twitterUserId": "2175525290",
 +
                            "_twitterUserImageURL": "http://abs.twimg.com/sticky/default_profile_images/default_profile_1_normal.png",
 +
                            "_twitterUserIsFollower": "false",
 +
                            "_twitterUserIsFriend": "false",
 +
                            "_twitterUserLanguage": "r",
 +
                            "_twitterUserName": "Oleg Witcher",
 +
                            "_twitterUserScreenName": "vitaliy_onv",
 +
                            "_twitterUserStatusesCount": "2",
 +
                            "_twitterUserUtcOffset": "-1",
 +
                            "_umsChannel": "channel-twitter",
 +
                            "_umsChannelInfo": {"_twitterSourceNickName": "Twitter Application SmServer-1",
 +
                                                "_twitterUserId": "2175525290",
 +
                                                "_twitterUserImageURL": "http://abs.twimg.com/sticky/default_profile_images/default_profile_1_normal.png",
 +
                                                "_twitterUserName": "Oleg Witcher",
 +
                                                "_twitterUserScreenName": "vitaliy_onv"},
 +
                            "_umsChatPossible": "false",
 +
                            "_umsFromAddr": "vitaliy_onv",
 +
                            "_umsInboundIxnSubmittedBy": "Cloud_localhost",
 +
                            "_umsMediaAccount": "2175525290",
 +
                            "_umsMediaType": "twitter",
 +
                            "_umsMsgPlainText": "On 12:58:9 11/5/2013, P created a post saying hello world!.",
 +
                            "_umsRequestId": "14",
 +
                            "desktop_actionable": "1",
 +
                            "desktop_expand": "1",
 +
                            "desktop_sentiment": "Neutral"}}}
 +
</source>
 
[[Category:V:HTCC:8.5.2DRAFT]]
 
[[Category:V:HTCC:8.5.2DRAFT]]

Revision as of 14:29, March 5, 2015

Reject

This operation is part of the Twitter API section of the Genesys Web Services REST API.

Overview

This request rejects an incoming twitter invitation.

Request URL /api/v2/me/twitter/{id}
HTTP Method POST
Required Features api-multimedia

Parameters

Parameter Value
operationName Reject

Samples

Request

POST api/v2/me/twitter/01QQQG2MU214P05K
{
  "operationName": "Reject"
}

HTTP Response

{
  "statusCode": 0
}

CometD Response

{ "messageType": "TwitterStateChangeMessage",
 "notificationType": "PropertiesUpdated",
 "referenceId": 44,
 "twitter": {"capabilities": ["Reply",
                                "Transfer",
                                "AddComment",
                                "AttachUserData",
                                "UpdateUserData",
                                "DeleteUserData",
                                "SetDisposition",
                                "SetInFocus",
                                "Complete"],
              "contactId": "0000Ka96XNNU4488",
              "from": "vitaliy_onv(Oleg Witcher)",
              "id": "01QQQG2MU214P05K",
              "message": "On 12:58:9 11/5/2013, P created a post saying hello world!.",
              "receivedDate": "2015-03-02 12:26:14.000+0200",
              "revelantResponseTemplateGroups": [],
              "state": "Completed",
              "subject": "On 12:58:9 11/5/2013, P created a pos...",
              "suggestedQueueUris": [],
              "twitterType": "Inbound",
              "uri": "http://192.168.83.25:8080/api/v2/twitters/01QQQG2MU214P05K",
              "userData": {"CBR-IT-path_DBIDs": "",
                            "CBR-Interaction_cost": "",
                            "CBR-actual_volume": "",
                            "CBR-contract_DBIDs": "",
                            "ClassifiedAndScreened": "1",
                            "Classify_Actionability_CtgId": "",
                            "Classify_Actionability_CtgName": "",
                            "Classify_Actionability_CtgRelevancy": "",
                            "Classify_Sentiment_CtgId": "",
                            "Classify_Sentiment_CtgName": "",
                            "Classify_Sentiment_CtgRelevancy": "",
                            "ContactCreated": "false",
                            "ContactId": "0000Ka96XNNU4488",
                            "ContactIdList": "0000Ka96XNNU4488",
                            "CustomerSegment": "default",
                            "DISP_KEY": "resolved",
                            "FirstName": "Oleg",
                            "FromAddress": "vitaliy_onv(Oleg Witcher)",
                            "IxnAlreadyCreatedInUCS": "1",
                            "KloutId": "",
                            "LastName": "Witcher",
                            "NumberOfContactsFound": "1",
                            "PegAGSocial Media Agent Group": 1,
                            "RRequestedSkillCombination": "",
                            "RRequestedSkills": None,
                            "RStrategyDBID": "985",
                            "RStrategyName": "Twitter Agent Delivery Strategy",
                            "RTargetAgentGroup": "Social Media Agent Group",
                            "RTargetAgentSelected": "a1",
                            "RTargetObjSelDBID": "117",
                            "RTargetObjectSelected": "Social Media Agent Group",
                            "RTargetPlaceSelected": "a1",
                            "RTargetRequested": "Social Media Agent Group",
                            "RTargetRuleSelected": "",
                            "RTargetTypeSelected": "2",
                            "RTenant": "Environment",
                            "RVQDBID": "",
                            "RVQID": "",
                            "RouterData70": "("t"="1383649092 0")",
                            "Screen_Actionability_CtgName": "",
                            "Screen_Actionability_CtgRelevancy": "",
                            "Screen_Actionability_ScreenRuleName": "",
                            "Screen_Sentiment_CtgName": "",
                            "Screen_Sentiment_CtgRelevancy": "",
                            "Screen_Sentiment_ScreenRuleName": "",
                            "ServiceObjective": 0,
                            "ServiceType": "default",
                            "Subject": "On 12:58:9 11/5/2013, P created a pos...",
                            "_twitterCreatedAt": "2013-11-05T10:58:12Z",
                            "_twitterFromAddr": "vitaliy_onv",
                            "_twitterFromUserId": "2175525290",
                            "_twitterIsFavorited": "false",
                            "_twitterIsRetweet": "false",
                            "_twitterMsgId": "63493545",
                            "_twitterMsgPlainText": "On 12:58:9 11/5/2013, P created a post saying hello world!.",
                            "_twitterMsgType": "Status",
                            "_twitterQueryName": "stream-user",
                            "_twitterRetweetCount": "0",
                            "_twitterSource": "<a href="http://www.kaermorhen.ru" rel="nofollow">Witcher_APP</a>",
                            "_twitterToAddr": "vitaliy_onv",
                            "_twitterUserCreatedAt": "2013-11-05T06:56:43Z",
                            "_twitterUserFollowersCount": "0",
                            "_twitterUserFriendsCount": "0",
                            "_twitterUserId": "2175525290",
                            "_twitterUserImageURL": "http://abs.twimg.com/sticky/default_profile_images/default_profile_1_normal.png",
                            "_twitterUserIsFollower": "false",
                            "_twitterUserIsFriend": "false",
                            "_twitterUserLanguage": "r",
                            "_twitterUserName": "Oleg Witcher",
                            "_twitterUserScreenName": "vitaliy_onv",
                            "_twitterUserStatusesCount": "2",
                            "_twitterUserUtcOffset": "-1",
                            "_umsChannel": "channel-twitter",
                            "_umsChannelInfo": {"_twitterSourceNickName": "Twitter Application SmServer-1",
                                                 "_twitterUserId": "2175525290",
                                                 "_twitterUserImageURL": "http://abs.twimg.com/sticky/default_profile_images/default_profile_1_normal.png",
                                                 "_twitterUserName": "Oleg Witcher",
                                                 "_twitterUserScreenName": "vitaliy_onv"},
                            "_umsChatPossible": "false",
                            "_umsFromAddr": "vitaliy_onv",
                            "_umsInboundIxnSubmittedBy": "Cloud_localhost",
                            "_umsMediaAccount": "2175525290",
                            "_umsMediaType": "twitter",
                            "_umsMsgPlainText": "On 12:58:9 11/5/2013, P created a post saying hello world!.",
                            "_umsRequestId": "14",
                            "desktop_actionable": "1",
                            "desktop_expand": "1",
                            "desktop_sentiment": "Neutral"}}}
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