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Revision as of 15:03, March 5, 2015
Complete
This operation is part of the Twitter API section of the Genesys Web Services REST API.
Overview
Adds the specified data to the interaction's UserData.
| Request URL | /api/v2/me/twitter/{id} |
|---|---|
| HTTP Method | POST |
| Required Features | api-multimedia |
Parameters
| Parameter | Value |
|---|---|
| operationName | AttachUserData |
| userData | The key value data to attach. |
Samples
Request
POST api/v2/me/twitter/01QQQG2MU214P05N
{
"operationName": "AttachUserData",
"userData": {
"UserData1":"DATA1",
"UserData2":123456789
}
}HTTP Response
{
"statusCode": 0
}CometD Response
Message for Processing a Twitter Interaction
{
"twitter": {
"userData": {
"_twitterUserImageURL": "http: //abs.twimg.com/sticky/default_profile_images/default_profile_1_normal.png",
"FirstName": "Oleg",
"LastName": "Witcher",
"RTargetObjectSelected": "SocialMediaAgentGroup",
"RVQDBID": "",
"_twitterUserStatusesCount": "2",
"CBR-actual_volume": "",
"RVQID": "",
"_twitterMsgType": "Status",
"Screen_Sentiment_ScreenRuleName": "",
"_twitterMsgPlainText": "On12: 58: 911/5/2013,
Pcreatedapostsayinghelloworld!.",
"_umsRequestId": "14",
"_umsChannel": "channel-twitter",
"_twitterUserId": "2175525290",
"_twitterIsRetweet": "false",
"Screen_Actionability_CtgName": "",
"desktop_expand": "1",
"RTargetObjSelDBID": "117",
"CBR-Interaction_cost": "",
"_umsInboundIxnSubmittedBy": "Cloud_localhost",
"Screen_Sentiment_CtgRelevancy": "",
"Screen_Actionability_CtgRelevancy": "",
"desktop_sentiment": "Neutral",
"_twitterUserCreatedAt": "2013-11-05T06: 56: 43Z",
"_umsMediaType": "twitter",
"desktop_actionable": "1",
"_twitterFromAddr": "vitaliy_onv",
"RRequestedSkills": None,
"CBR-contract_DBIDs": "",
"ContactId": "0000Ka96XNNU4488",
"RTargetAgentSelected": "a1",
"_twitterUserName": "OlegWitcher",
"Classify_Sentiment_CtgRelevancy": "",
"CBR-IT-path_DBIDs": "",
"Classify_Actionability_CtgRelevancy": "",
"Classify_Actionability_CtgName": "",
"Classify_Sentiment_CtgId": "",
"RTargetRuleSelected": "",
"_twitterFromUserId": "2175525290",
"_umsMediaAccount": "2175525290",
"PegAGSocialMediaAgentGroup": 1,
"UserData2": 123456789,
"RTargetPlaceSelected": "a1",
"ContactCreated": "false",
"UserData1": "DATA1",
"ContactIdList": "0000Ka96XNNU4488",
"RTenant": "Environment",
"_twitterToAddr": "vitaliy_onv",
"_umsFromAddr": "vitaliy_onv",
"Classify_Sentiment_CtgName": "",
"IxnAlreadyCreatedInUCS": "1",
"RouterData70": "("t"="1383649092 0")",
"_twitterUserScreenName": "vitaliy_onv",
"_twitterUserFriendsCount": "0",
"_twitterUserIsFriend": "false",
"Screen_Actionability_ScreenRuleName": "",
"_twitterSource": "<ahref="http://www.kaermorhen.ru"rel="nofollow">Witcher_APP</a>",
"KloutId": "",
"RRequestedSkillCombination": "",
"_umsChannelInfo": {
"_twitterUserId": "2175525290",
"_twitterUserImageURL": "http: //abs.twimg.com/sticky/default_profile_images/default_profile_1_normal.png",
"_twitterUserName": "OlegWitcher",
"_twitterSourceNickName": "TwitterApplicationSmServer-1",
"_twitterUserScreenName": "vitaliy_onv"
},
"_twitterMsgId": "58765591",
"RStrategyName": "TwitterAgentDeliveryStrategy",
"RStrategyDBID": "985",
"_twitterIsFavorited": "false",
"CustomerSegment": "default",
"_twitterUserIsFollower": "false",
"Classify_Actionability_CtgId": "",
"ServiceType": "default",
"_umsChatPossible": "false",
"Screen_Sentiment_CtgName": "",
"_twitterUserUtcOffset": "-1",
"_twitterQueryName": "stream-user",
"ServiceObjective": 0,
"NumberOfContactsFound": "1",
"_twitterUserLanguage": "r",
"FromAddress": "vitaliy_onv(OlegWitcher)",
"RTargetRequested": "SocialMediaAgentGroup",
"RTargetAgentGroup": "SocialMediaAgentGroup",
"ClassifiedAndScreened": "1",
"_twitterRetweetCount": "0",
"_umsMsgPlainText": "On12: 58: 911/5/2013,
Pcreatedapostsayinghelloworld!.",
"_twitterUserFollowersCount": "0",
"RTargetTypeSelected": "2",
"_twitterCreatedAt": "2013-11-05T10: 58: 12Z",
"Subject": "On12: 58: 911/5/2013,
Pcreatedapos..."
},
"from": "vitaliy_onv(OlegWitcher)",
"receivedDate": "2015-03-0214: 23: 11.000+0200",
"suggestedQueueUris": [
],
"capabilities": [
"Reply",
"Transfer",
"AddComment",
"AttachUserData",
"UpdateUserData",
"DeleteUserData",
"SetDisposition",
"SetInFocus",
"Complete"
],
"uri": "http: //192.168.83.25: 8080/api/v2/twitters/01QQQG2MU214P05N",
"state": "Processing",
"contactId": "0000Ka96XNNU4488",
"revelantResponseTemplateGroups": [
],
"message": "On12: 58: 911/5/2013,
Pcreatedapostsayinghelloworld!.",
"id": "01QQQG2MU214P05N",
"twitterType": "Inbound",
"subject": "On12: 58: 911/5/2013,
Pcreatedapos..."
},
"referenceId": 27,
"notificationType": "PropertiesUpdated",
"messageType": "TwitterStateChangeMessage"
}Message for Composing a Twitter Interaction
{
"twitter": {
"userData": {
"UserData2": 123456789,
"UserData1": "DATA1"
},
"uri": "http: //192.168.83.25: 8080/api/v2/twitters/01QQQG2MU214P05M",
"capabilities": [
"Cancel",
"Send",
"AddComment",
"AttachUserData",
"UpdateUserData",
"DeleteUserData",
"SetDisposition",
"SetInFocus",
"Transfer"
],
"state": "Composing",
"id": "01QQQG2MU214P05M",
"twitterType": "Outbound"
},
"referenceId": 11,
"notificationType": "PropertiesUpdated",
"messageType": "TwitterStateChangeMessage"
}
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