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This operation is part of the [[Twitter|Twitter API]] section of the [[Welcome|Genesys Web Services REST API]].
 
This operation is part of the [[Twitter|Twitter API]] section of the [[Welcome|Genesys Web Services REST API]].
 
==Overview==
 
==Overview==
Sets a comment on the specified Twitter interaction.
+
Deletes the specified key value data from an interaction's UserData.
 
{|
 
{|
 
! Request URL
 
! Request URL
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|-
 
|-
 
| operationName
 
| operationName
| AddComment
+
| DeleteUserData
 
|-
 
|-
| comment
+
| keys
| A string value to be used for the Twitter comment.
+
| The user key value data to delete.
 
|}
 
|}
  
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===Request===
 
===Request===
 
<source lang="text">
 
<source lang="text">
POST api/v2/me/twitter/01QQQG2MU214P05H
+
POST api/v2/me/twitter/01QQQG2MU214P05N
 
 
{
 
{
"operationName": "AddComment",  
+
  "operationName": "DeleteUserData",
"comment": "I am crazy about my test"
+
  "keys": ["UserData1"]
 
}
 
}
 
</source>
 
</source>
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===CometD Response===
 
===CometD Response===
 
<source lang="text">
 
<source lang="text">
{"messageType": "TwitterStateChangeMessage",
+
{
"notificationType": "StatusChange",
+
  "twitter": {
"referenceId": 22,
+
      "userData": {
"twitter": {"capabilities": [],
+
          "_twitterUserImageURL": "http: //abs.twimg.com/sticky/default_profile_images/default_profile_1_normal.png",
              "comment": "I am crazy about my test",
+
          "FirstName": "Oleg",
              "id": "01QQQG2MU214P05H",
+
          "LastName": "Witcher",
              "state": "Canceled",
+
          "RTargetObjectSelected": "SocialMediaAgentGroup",
              "twitterType": "Outbound",
+
          "RVQDBID": "",
              "uri": "http://192.168.83.25:8080/api/v2/twitters/01QQQG2MU214P05H"}}
+
          "_twitterUserStatusesCount": "2",
 +
          "CBR-actual_volume": "",
 +
          "RVQID": "",
 +
          "_twitterMsgType": "Status",
 +
          "Screen_Sentiment_ScreenRuleName": "",
 +
          "_twitterMsgPlainText": "On12: 58: 911/5/2013,
 +
          Pcreatedapostsayinghelloworld!.",
 +
          "_umsRequestId": "14",
 +
          "_umsChannel": "channel-twitter",
 +
          "_twitterUserId": "2175525290",
 +
          "_twitterIsRetweet": "false",
 +
          "Screen_Actionability_CtgName": "",
 +
          "desktop_expand": "1",
 +
          "RTargetObjSelDBID": "117",
 +
          "CBR-Interaction_cost": "",
 +
          "_umsInboundIxnSubmittedBy": "Cloud_localhost",
 +
          "Screen_Sentiment_CtgRelevancy": "",
 +
          "Screen_Actionability_CtgRelevancy": "",
 +
          "desktop_sentiment": "Neutral",
 +
          "_twitterUserCreatedAt": "2013-11-05T06: 56: 43Z",
 +
          "_umsMediaType": "twitter",
 +
          "desktop_actionable": "1",
 +
          "_twitterFromAddr": "vitaliy_onv",
 +
          "RRequestedSkills": None,
 +
          "CBR-contract_DBIDs": "",
 +
          "ContactId": "0000Ka96XNNU4488",
 +
          "RTargetAgentSelected": "a1",
 +
          "_twitterUserName": "OlegWitcher",
 +
          "Classify_Sentiment_CtgRelevancy": "",
 +
          "CBR-IT-path_DBIDs": "",
 +
          "Classify_Actionability_CtgRelevancy": "",
 +
          "Classify_Actionability_CtgName": "",
 +
          "Classify_Sentiment_CtgId": "",
 +
          "RTargetRuleSelected": "",
 +
          "_twitterFromUserId": "2175525290",
 +
          "_umsMediaAccount": "2175525290",
 +
          "PegAGSocialMediaAgentGroup": 1,
 +
          "UserData2": 123456789,
 +
          "RTargetPlaceSelected": "a1",
 +
          "ContactCreated": "false",
 +
          "ContactIdList": "0000Ka96XNNU4488",
 +
          "RTenant": "Environment",
 +
          "_twitterToAddr": "vitaliy_onv",
 +
          "_umsFromAddr": "vitaliy_onv",
 +
          "Classify_Sentiment_CtgName": "",
 +
          "IxnAlreadyCreatedInUCS": "1",
 +
          "RouterData70": "("t"="1383649092 0")",
 +
          "_twitterUserScreenName": "vitaliy_onv",
 +
          "_twitterUserFriendsCount": "0",
 +
          "_twitterUserIsFriend": "false",
 +
          "Screen_Actionability_ScreenRuleName": "",
 +
          "_twitterSource": "<ahref="http://www.kaermorhen.ru"rel="nofollow">Witcher_APP</a>",
 +
          "KloutId": "",
 +
          "RRequestedSkillCombination": "",
 +
          "_umsChannelInfo": {
 +
              "_twitterUserId": "2175525290",
 +
              "_twitterUserImageURL": "http: //abs.twimg.com/sticky/default_profile_images/default_profile_1_normal.png",
 +
              "_twitterUserName": "OlegWitcher",
 +
              "_twitterSourceNickName": "TwitterApplicationSmServer-1",
 +
              "_twitterUserScreenName": "vitaliy_onv"
 +
          },
 +
          "_twitterMsgId": "58765591",
 +
          "RStrategyName": "TwitterAgentDeliveryStrategy",
 +
          "RStrategyDBID": "985",
 +
          "_twitterIsFavorited": "false",
 +
          "CustomerSegment": "default",
 +
          "_twitterUserIsFollower": "false",
 +
          "Classify_Actionability_CtgId": "",
 +
          "ServiceType": "default",
 +
          "_umsChatPossible": "false",
 +
          "Screen_Sentiment_CtgName": "",
 +
          "_twitterUserUtcOffset": "-1",
 +
          "_twitterQueryName": "stream-user",
 +
          "ServiceObjective": 0,
 +
          "NumberOfContactsFound": "1",
 +
          "_twitterUserLanguage": "r",
 +
          "FromAddress": "vitaliy_onv(OlegWitcher)",
 +
          "RTargetRequested": "SocialMediaAgentGroup",
 +
          "RTargetAgentGroup": "SocialMediaAgentGroup",
 +
          "ClassifiedAndScreened": "1",
 +
          "_twitterRetweetCount": "0",
 +
          "_umsMsgPlainText": "On12: 58: 911/5/2013,
 +
          Pcreatedapostsayinghelloworld!.",
 +
          "_twitterUserFollowersCount": "0",
 +
          "RTargetTypeSelected": "2",
 +
          "_twitterCreatedAt": "2013-11-05T10: 58: 12Z",
 +
          "Subject": "On12: 58: 911/5/2013,
 +
          Pcreatedapos..."
 +
      },
 +
      "from": "vitaliy_onv(OlegWitcher)",
 +
      "receivedDate": "2015-03-0214: 23: 11.000+0200",
 +
      "suggestedQueueUris": [
 +
         
 +
      ],
 +
      "capabilities": [
 +
          "Reply",
 +
          "Transfer",
 +
          "AddComment",
 +
          "AttachUserData",
 +
          "UpdateUserData",
 +
          "DeleteUserData",
 +
          "SetDisposition",
 +
          "SetInFocus",
 +
          "Complete"
 +
      ],
 +
      "uri": "http: //192.168.83.25: 8080/api/v2/twitters/01QQQG2MU214P05N",
 +
      "state": "Processing",
 +
      "contactId": "0000Ka96XNNU4488",
 +
      "revelantResponseTemplateGroups": [
 +
         
 +
      ],
 +
      "message": "On12: 58: 911/5/2013,
 +
      Pcreatedapostsayinghelloworld!.",
 +
      "id": "01QQQG2MU214P05N",
 +
      "twitterType": "Inbound",
 +
      "subject": "On12: 58: 911/5/2013,
 +
      Pcreatedapos..."
 +
  },
 +
  "referenceId": 31,
 +
  "notificationType": "PropertiesUpdated",
 +
  "messageType": "TwitterStateChangeMessage"
 +
}
 
</source>
 
</source>
 
[[Category:V:HTCC:8.5.2DRAFT]]
 
[[Category:V:HTCC:8.5.2DRAFT]]

Revision as of 15:11, March 5, 2015

DeleteUserData

This operation is part of the Twitter API section of the Genesys Web Services REST API.

Overview

Deletes the specified key value data from an interaction's UserData.

Request URL /api/v2/me/twitter/{id}
HTTP Method POST
Required Features api-multimedia

Parameters

Parameter Value
operationName DeleteUserData
keys The user key value data to delete.

Samples

Request

POST api/v2/me/twitter/01QQQG2MU214P05N
{
  "operationName": "DeleteUserData",
  "keys": ["UserData1"]
}

HTTP Response

{
  "statusCode": 0
}

CometD Response

{
   "twitter": {
       "userData": {
           "_twitterUserImageURL": "http: //abs.twimg.com/sticky/default_profile_images/default_profile_1_normal.png",
           "FirstName": "Oleg",
           "LastName": "Witcher",
           "RTargetObjectSelected": "SocialMediaAgentGroup",
           "RVQDBID": "",
           "_twitterUserStatusesCount": "2",
           "CBR-actual_volume": "",
           "RVQID": "",
           "_twitterMsgType": "Status",
           "Screen_Sentiment_ScreenRuleName": "",
           "_twitterMsgPlainText": "On12: 58: 911/5/2013,
           Pcreatedapostsayinghelloworld!.",
           "_umsRequestId": "14",
           "_umsChannel": "channel-twitter",
           "_twitterUserId": "2175525290",
           "_twitterIsRetweet": "false",
           "Screen_Actionability_CtgName": "",
           "desktop_expand": "1",
           "RTargetObjSelDBID": "117",
           "CBR-Interaction_cost": "",
           "_umsInboundIxnSubmittedBy": "Cloud_localhost",
           "Screen_Sentiment_CtgRelevancy": "",
           "Screen_Actionability_CtgRelevancy": "",
           "desktop_sentiment": "Neutral",
           "_twitterUserCreatedAt": "2013-11-05T06: 56: 43Z",
           "_umsMediaType": "twitter",
           "desktop_actionable": "1",
           "_twitterFromAddr": "vitaliy_onv",
           "RRequestedSkills": None,
           "CBR-contract_DBIDs": "",
           "ContactId": "0000Ka96XNNU4488",
           "RTargetAgentSelected": "a1",
           "_twitterUserName": "OlegWitcher",
           "Classify_Sentiment_CtgRelevancy": "",
           "CBR-IT-path_DBIDs": "",
           "Classify_Actionability_CtgRelevancy": "",
           "Classify_Actionability_CtgName": "",
           "Classify_Sentiment_CtgId": "",
           "RTargetRuleSelected": "",
           "_twitterFromUserId": "2175525290",
           "_umsMediaAccount": "2175525290",
           "PegAGSocialMediaAgentGroup": 1,
           "UserData2": 123456789,
           "RTargetPlaceSelected": "a1",
           "ContactCreated": "false",
           "ContactIdList": "0000Ka96XNNU4488",
           "RTenant": "Environment",
           "_twitterToAddr": "vitaliy_onv",
           "_umsFromAddr": "vitaliy_onv",
           "Classify_Sentiment_CtgName": "",
           "IxnAlreadyCreatedInUCS": "1",
           "RouterData70": "("t"="1383649092 0")",
           "_twitterUserScreenName": "vitaliy_onv",
           "_twitterUserFriendsCount": "0",
           "_twitterUserIsFriend": "false",
           "Screen_Actionability_ScreenRuleName": "",
           "_twitterSource": "<ahref="http://www.kaermorhen.ru"rel="nofollow">Witcher_APP</a>",
           "KloutId": "",
           "RRequestedSkillCombination": "",
           "_umsChannelInfo": {
               "_twitterUserId": "2175525290",
               "_twitterUserImageURL": "http: //abs.twimg.com/sticky/default_profile_images/default_profile_1_normal.png",
               "_twitterUserName": "OlegWitcher",
               "_twitterSourceNickName": "TwitterApplicationSmServer-1",
               "_twitterUserScreenName": "vitaliy_onv"
           },
           "_twitterMsgId": "58765591",
           "RStrategyName": "TwitterAgentDeliveryStrategy",
           "RStrategyDBID": "985",
           "_twitterIsFavorited": "false",
           "CustomerSegment": "default",
           "_twitterUserIsFollower": "false",
           "Classify_Actionability_CtgId": "",
           "ServiceType": "default",
           "_umsChatPossible": "false",
           "Screen_Sentiment_CtgName": "",
           "_twitterUserUtcOffset": "-1",
           "_twitterQueryName": "stream-user",
           "ServiceObjective": 0,
           "NumberOfContactsFound": "1",
           "_twitterUserLanguage": "r",
           "FromAddress": "vitaliy_onv(OlegWitcher)",
           "RTargetRequested": "SocialMediaAgentGroup",
           "RTargetAgentGroup": "SocialMediaAgentGroup",
           "ClassifiedAndScreened": "1",
           "_twitterRetweetCount": "0",
           "_umsMsgPlainText": "On12: 58: 911/5/2013,
           Pcreatedapostsayinghelloworld!.",
           "_twitterUserFollowersCount": "0",
           "RTargetTypeSelected": "2",
           "_twitterCreatedAt": "2013-11-05T10: 58: 12Z",
           "Subject": "On12: 58: 911/5/2013,
           Pcreatedapos..."
       },
       "from": "vitaliy_onv(OlegWitcher)",
       "receivedDate": "2015-03-0214: 23: 11.000+0200",
       "suggestedQueueUris": [
           
       ],
       "capabilities": [
           "Reply",
           "Transfer",
           "AddComment",
           "AttachUserData",
           "UpdateUserData",
           "DeleteUserData",
           "SetDisposition",
           "SetInFocus",
           "Complete"
       ],
       "uri": "http: //192.168.83.25: 8080/api/v2/twitters/01QQQG2MU214P05N",
       "state": "Processing",
       "contactId": "0000Ka96XNNU4488",
       "revelantResponseTemplateGroups": [
           
       ],
       "message": "On12: 58: 911/5/2013,
       Pcreatedapostsayinghelloworld!.",
       "id": "01QQQG2MU214P05N",
       "twitterType": "Inbound",
       "subject": "On12: 58: 911/5/2013,
       Pcreatedapos..."
   },
   "referenceId": 31,
   "notificationType": "PropertiesUpdated",
   "messageType": "TwitterStateChangeMessage"
}
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