Line 3: | Line 3: | ||
This operation is part of the [[Twitter|Twitter API]] section of the [[Welcome|Genesys Web Services REST API]]. | This operation is part of the [[Twitter|Twitter API]] section of the [[Welcome|Genesys Web Services REST API]]. | ||
==Overview== | ==Overview== | ||
− | + | Deletes the specified key value data from an interaction's UserData. | |
{| | {| | ||
! Request URL | ! Request URL | ||
Line 21: | Line 21: | ||
|- | |- | ||
| operationName | | operationName | ||
− | | | + | | DeleteUserData |
|- | |- | ||
− | | | + | | keys |
− | | | + | | The user key value data to delete. |
|} | |} | ||
Line 30: | Line 30: | ||
===Request=== | ===Request=== | ||
<source lang="text"> | <source lang="text"> | ||
− | POST api/v2/me/twitter/ | + | POST api/v2/me/twitter/01QQQG2MU214P05N |
− | |||
{ | { | ||
− | + | "operationName": "DeleteUserData", | |
− | + | "keys": ["UserData1"] | |
} | } | ||
</source> | </source> | ||
Line 45: | Line 44: | ||
===CometD Response=== | ===CometD Response=== | ||
<source lang="text"> | <source lang="text"> | ||
− | + | { | |
− | + | "twitter": { | |
− | + | "userData": { | |
− | + | "_twitterUserImageURL": "http: //abs.twimg.com/sticky/default_profile_images/default_profile_1_normal.png", | |
− | + | "FirstName": "Oleg", | |
− | + | "LastName": "Witcher", | |
− | + | "RTargetObjectSelected": "SocialMediaAgentGroup", | |
− | + | "RVQDBID": "", | |
− | + | "_twitterUserStatusesCount": "2", | |
+ | "CBR-actual_volume": "", | ||
+ | "RVQID": "", | ||
+ | "_twitterMsgType": "Status", | ||
+ | "Screen_Sentiment_ScreenRuleName": "", | ||
+ | "_twitterMsgPlainText": "On12: 58: 911/5/2013, | ||
+ | Pcreatedapostsayinghelloworld!.", | ||
+ | "_umsRequestId": "14", | ||
+ | "_umsChannel": "channel-twitter", | ||
+ | "_twitterUserId": "2175525290", | ||
+ | "_twitterIsRetweet": "false", | ||
+ | "Screen_Actionability_CtgName": "", | ||
+ | "desktop_expand": "1", | ||
+ | "RTargetObjSelDBID": "117", | ||
+ | "CBR-Interaction_cost": "", | ||
+ | "_umsInboundIxnSubmittedBy": "Cloud_localhost", | ||
+ | "Screen_Sentiment_CtgRelevancy": "", | ||
+ | "Screen_Actionability_CtgRelevancy": "", | ||
+ | "desktop_sentiment": "Neutral", | ||
+ | "_twitterUserCreatedAt": "2013-11-05T06: 56: 43Z", | ||
+ | "_umsMediaType": "twitter", | ||
+ | "desktop_actionable": "1", | ||
+ | "_twitterFromAddr": "vitaliy_onv", | ||
+ | "RRequestedSkills": None, | ||
+ | "CBR-contract_DBIDs": "", | ||
+ | "ContactId": "0000Ka96XNNU4488", | ||
+ | "RTargetAgentSelected": "a1", | ||
+ | "_twitterUserName": "OlegWitcher", | ||
+ | "Classify_Sentiment_CtgRelevancy": "", | ||
+ | "CBR-IT-path_DBIDs": "", | ||
+ | "Classify_Actionability_CtgRelevancy": "", | ||
+ | "Classify_Actionability_CtgName": "", | ||
+ | "Classify_Sentiment_CtgId": "", | ||
+ | "RTargetRuleSelected": "", | ||
+ | "_twitterFromUserId": "2175525290", | ||
+ | "_umsMediaAccount": "2175525290", | ||
+ | "PegAGSocialMediaAgentGroup": 1, | ||
+ | "UserData2": 123456789, | ||
+ | "RTargetPlaceSelected": "a1", | ||
+ | "ContactCreated": "false", | ||
+ | "ContactIdList": "0000Ka96XNNU4488", | ||
+ | "RTenant": "Environment", | ||
+ | "_twitterToAddr": "vitaliy_onv", | ||
+ | "_umsFromAddr": "vitaliy_onv", | ||
+ | "Classify_Sentiment_CtgName": "", | ||
+ | "IxnAlreadyCreatedInUCS": "1", | ||
+ | "RouterData70": "("t"="1383649092 0")", | ||
+ | "_twitterUserScreenName": "vitaliy_onv", | ||
+ | "_twitterUserFriendsCount": "0", | ||
+ | "_twitterUserIsFriend": "false", | ||
+ | "Screen_Actionability_ScreenRuleName": "", | ||
+ | "_twitterSource": "<ahref="http://www.kaermorhen.ru"rel="nofollow">Witcher_APP</a>", | ||
+ | "KloutId": "", | ||
+ | "RRequestedSkillCombination": "", | ||
+ | "_umsChannelInfo": { | ||
+ | "_twitterUserId": "2175525290", | ||
+ | "_twitterUserImageURL": "http: //abs.twimg.com/sticky/default_profile_images/default_profile_1_normal.png", | ||
+ | "_twitterUserName": "OlegWitcher", | ||
+ | "_twitterSourceNickName": "TwitterApplicationSmServer-1", | ||
+ | "_twitterUserScreenName": "vitaliy_onv" | ||
+ | }, | ||
+ | "_twitterMsgId": "58765591", | ||
+ | "RStrategyName": "TwitterAgentDeliveryStrategy", | ||
+ | "RStrategyDBID": "985", | ||
+ | "_twitterIsFavorited": "false", | ||
+ | "CustomerSegment": "default", | ||
+ | "_twitterUserIsFollower": "false", | ||
+ | "Classify_Actionability_CtgId": "", | ||
+ | "ServiceType": "default", | ||
+ | "_umsChatPossible": "false", | ||
+ | "Screen_Sentiment_CtgName": "", | ||
+ | "_twitterUserUtcOffset": "-1", | ||
+ | "_twitterQueryName": "stream-user", | ||
+ | "ServiceObjective": 0, | ||
+ | "NumberOfContactsFound": "1", | ||
+ | "_twitterUserLanguage": "r", | ||
+ | "FromAddress": "vitaliy_onv(OlegWitcher)", | ||
+ | "RTargetRequested": "SocialMediaAgentGroup", | ||
+ | "RTargetAgentGroup": "SocialMediaAgentGroup", | ||
+ | "ClassifiedAndScreened": "1", | ||
+ | "_twitterRetweetCount": "0", | ||
+ | "_umsMsgPlainText": "On12: 58: 911/5/2013, | ||
+ | Pcreatedapostsayinghelloworld!.", | ||
+ | "_twitterUserFollowersCount": "0", | ||
+ | "RTargetTypeSelected": "2", | ||
+ | "_twitterCreatedAt": "2013-11-05T10: 58: 12Z", | ||
+ | "Subject": "On12: 58: 911/5/2013, | ||
+ | Pcreatedapos..." | ||
+ | }, | ||
+ | "from": "vitaliy_onv(OlegWitcher)", | ||
+ | "receivedDate": "2015-03-0214: 23: 11.000+0200", | ||
+ | "suggestedQueueUris": [ | ||
+ | |||
+ | ], | ||
+ | "capabilities": [ | ||
+ | "Reply", | ||
+ | "Transfer", | ||
+ | "AddComment", | ||
+ | "AttachUserData", | ||
+ | "UpdateUserData", | ||
+ | "DeleteUserData", | ||
+ | "SetDisposition", | ||
+ | "SetInFocus", | ||
+ | "Complete" | ||
+ | ], | ||
+ | "uri": "http: //192.168.83.25: 8080/api/v2/twitters/01QQQG2MU214P05N", | ||
+ | "state": "Processing", | ||
+ | "contactId": "0000Ka96XNNU4488", | ||
+ | "revelantResponseTemplateGroups": [ | ||
+ | |||
+ | ], | ||
+ | "message": "On12: 58: 911/5/2013, | ||
+ | Pcreatedapostsayinghelloworld!.", | ||
+ | "id": "01QQQG2MU214P05N", | ||
+ | "twitterType": "Inbound", | ||
+ | "subject": "On12: 58: 911/5/2013, | ||
+ | Pcreatedapos..." | ||
+ | }, | ||
+ | "referenceId": 31, | ||
+ | "notificationType": "PropertiesUpdated", | ||
+ | "messageType": "TwitterStateChangeMessage" | ||
+ | } | ||
</source> | </source> | ||
[[Category:V:HTCC:8.5.2DRAFT]] | [[Category:V:HTCC:8.5.2DRAFT]] |
Revision as of 15:11, March 5, 2015
DeleteUserData
This operation is part of the Twitter API section of the Genesys Web Services REST API.
Overview
Deletes the specified key value data from an interaction's UserData.
Request URL | /api/v2/me/twitter/{id} |
---|---|
HTTP Method | POST |
Required Features | api-multimedia |
Parameters
Parameter | Value |
---|---|
operationName | DeleteUserData |
keys | The user key value data to delete. |
Samples
Request
POST api/v2/me/twitter/01QQQG2MU214P05N
{
"operationName": "DeleteUserData",
"keys": ["UserData1"]
}
HTTP Response
{
"statusCode": 0
}
CometD Response
{
"twitter": {
"userData": {
"_twitterUserImageURL": "http: //abs.twimg.com/sticky/default_profile_images/default_profile_1_normal.png",
"FirstName": "Oleg",
"LastName": "Witcher",
"RTargetObjectSelected": "SocialMediaAgentGroup",
"RVQDBID": "",
"_twitterUserStatusesCount": "2",
"CBR-actual_volume": "",
"RVQID": "",
"_twitterMsgType": "Status",
"Screen_Sentiment_ScreenRuleName": "",
"_twitterMsgPlainText": "On12: 58: 911/5/2013,
Pcreatedapostsayinghelloworld!.",
"_umsRequestId": "14",
"_umsChannel": "channel-twitter",
"_twitterUserId": "2175525290",
"_twitterIsRetweet": "false",
"Screen_Actionability_CtgName": "",
"desktop_expand": "1",
"RTargetObjSelDBID": "117",
"CBR-Interaction_cost": "",
"_umsInboundIxnSubmittedBy": "Cloud_localhost",
"Screen_Sentiment_CtgRelevancy": "",
"Screen_Actionability_CtgRelevancy": "",
"desktop_sentiment": "Neutral",
"_twitterUserCreatedAt": "2013-11-05T06: 56: 43Z",
"_umsMediaType": "twitter",
"desktop_actionable": "1",
"_twitterFromAddr": "vitaliy_onv",
"RRequestedSkills": None,
"CBR-contract_DBIDs": "",
"ContactId": "0000Ka96XNNU4488",
"RTargetAgentSelected": "a1",
"_twitterUserName": "OlegWitcher",
"Classify_Sentiment_CtgRelevancy": "",
"CBR-IT-path_DBIDs": "",
"Classify_Actionability_CtgRelevancy": "",
"Classify_Actionability_CtgName": "",
"Classify_Sentiment_CtgId": "",
"RTargetRuleSelected": "",
"_twitterFromUserId": "2175525290",
"_umsMediaAccount": "2175525290",
"PegAGSocialMediaAgentGroup": 1,
"UserData2": 123456789,
"RTargetPlaceSelected": "a1",
"ContactCreated": "false",
"ContactIdList": "0000Ka96XNNU4488",
"RTenant": "Environment",
"_twitterToAddr": "vitaliy_onv",
"_umsFromAddr": "vitaliy_onv",
"Classify_Sentiment_CtgName": "",
"IxnAlreadyCreatedInUCS": "1",
"RouterData70": "("t"="1383649092 0")",
"_twitterUserScreenName": "vitaliy_onv",
"_twitterUserFriendsCount": "0",
"_twitterUserIsFriend": "false",
"Screen_Actionability_ScreenRuleName": "",
"_twitterSource": "<ahref="http://www.kaermorhen.ru"rel="nofollow">Witcher_APP</a>",
"KloutId": "",
"RRequestedSkillCombination": "",
"_umsChannelInfo": {
"_twitterUserId": "2175525290",
"_twitterUserImageURL": "http: //abs.twimg.com/sticky/default_profile_images/default_profile_1_normal.png",
"_twitterUserName": "OlegWitcher",
"_twitterSourceNickName": "TwitterApplicationSmServer-1",
"_twitterUserScreenName": "vitaliy_onv"
},
"_twitterMsgId": "58765591",
"RStrategyName": "TwitterAgentDeliveryStrategy",
"RStrategyDBID": "985",
"_twitterIsFavorited": "false",
"CustomerSegment": "default",
"_twitterUserIsFollower": "false",
"Classify_Actionability_CtgId": "",
"ServiceType": "default",
"_umsChatPossible": "false",
"Screen_Sentiment_CtgName": "",
"_twitterUserUtcOffset": "-1",
"_twitterQueryName": "stream-user",
"ServiceObjective": 0,
"NumberOfContactsFound": "1",
"_twitterUserLanguage": "r",
"FromAddress": "vitaliy_onv(OlegWitcher)",
"RTargetRequested": "SocialMediaAgentGroup",
"RTargetAgentGroup": "SocialMediaAgentGroup",
"ClassifiedAndScreened": "1",
"_twitterRetweetCount": "0",
"_umsMsgPlainText": "On12: 58: 911/5/2013,
Pcreatedapostsayinghelloworld!.",
"_twitterUserFollowersCount": "0",
"RTargetTypeSelected": "2",
"_twitterCreatedAt": "2013-11-05T10: 58: 12Z",
"Subject": "On12: 58: 911/5/2013,
Pcreatedapos..."
},
"from": "vitaliy_onv(OlegWitcher)",
"receivedDate": "2015-03-0214: 23: 11.000+0200",
"suggestedQueueUris": [
],
"capabilities": [
"Reply",
"Transfer",
"AddComment",
"AttachUserData",
"UpdateUserData",
"DeleteUserData",
"SetDisposition",
"SetInFocus",
"Complete"
],
"uri": "http: //192.168.83.25: 8080/api/v2/twitters/01QQQG2MU214P05N",
"state": "Processing",
"contactId": "0000Ka96XNNU4488",
"revelantResponseTemplateGroups": [
],
"message": "On12: 58: 911/5/2013,
Pcreatedapostsayinghelloworld!.",
"id": "01QQQG2MU214P05N",
"twitterType": "Inbound",
"subject": "On12: 58: 911/5/2013,
Pcreatedapos..."
},
"referenceId": 31,
"notificationType": "PropertiesUpdated",
"messageType": "TwitterStateChangeMessage"
}
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