Documentation:HTCC:Dep:InstallingAndDeploying:8.5.2DRAFT

Planning your Workspace Web Edition & Web Services Deployment

There are generally three common Cassandra topologies used for Workspace Web Edition & Web Services:

• Development — 1 Cassandra node (appropriate for a development or lab environment)
• Single Datacenter — 1 datacenter with a minimum of three Cassandra nodes
• Two Datacenters — 2 datacenters with a minimum of three Cassandra nodes in each datacenter

The number of Workspace Web Edition & Web Services nodes in your deployment scenario depends on a variety of factors. Please consult with Genesys for help to determine the correct number of nodes for your solution.

For Development scenarios, you can install Cassandra and Workspace Web Edition & Web Services on the same host. For Single Datacenter and Two Datacenter scenarios, you must install Cassandra and Workspace Web Edition & Web Services on separate hosts.

Whichever deployment scenario you decide to implement, you should follow the same basic deployment steps:

Deployment Tasks

Complete the following steps to deploy Workspace Web Edition & Web Services.

Important

If you are upgrading from one version of Workspace Web Edition & Web Services to another, see Migration.

Start

1. Review the Prerequisites. Make sure all supporting components are installed and configured.
2. Install Workspace Web Edition & Web Services.
3. Initialize Cassandra.
4. Deploy the Web Application.
5. Configure Workspace Web Edition & Web Services.
6. Configure your required features (optional).
7. Configure additional security (optional).
8. Start and test Workspace Web Edition & Web Services.
9. Follow up with the appropriate configuration or developer information, depending on which components you plan to use:
   • Configure Workspace Web Edition (takes you to a new guide)
   • Work with Web Services (takes you to a new guide)
   • Configure and deploy the Gplus Adapter for Salesforce
   • Configure and deploy the Gplus Adapter for Oracle Service Cloud

End