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== Jetty Requirements==
 
== Jetty Requirements==
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* [[InstallingAndDeployingJetty|You have installed and configured Jetty 9]].
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Jetty version 9.3.2 is now embedded in the Workspace Web Edition & Web Services installation. Previously, you had to install and configure Jetty separately.
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<toggledisplay linkstyle font-size:larger showtext="[+] Click here for the Jetty installation details" hidetext="[-] Click here to hide the Jetty installation details">
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=Installing and Configuring Jetty=
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Jetty version 9 is a mandatory component that must be installed and configured on each Workspace Web Edition & Web Services node prior to starting the installation and configuration of Workspace Web Edition & Web Services.
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__NOTOC__
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<!-- Available styles: (default)-Important, 2-Tip, 3-Warning -->
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<!-- Important: equal signs (=) will not work in a note. Use the equivalent HTML code (&#61;) instead.-->
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{{NoteFormat|Jetty version 8 is no longer supported by [[Welcome|Genesys Web Services]]. For more information about Jetty, refer to the [http://www.eclipse.org/jetty/documentation/current/ Jetty documentation].}}
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===Installing Jetty===
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'''Prerequisites'''
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*You have installed the latest [http://www.oracle.com/technetwork/java/javase/downloads/jdk7-downloads-1880260.html Java 1.7 JDK 64bit for Linux]. For more information, refer to the [http://docs.oracle.com/javase/7/docs/webnotes/install/linux/linux-jdk.html Java documentation].
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'''Start'''<br/>
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<ol>
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<li>[http://download.eclipse.org/jetty/ Download the latest Jetty version available in stable-9 from Eclipse].</li>
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<li>Copy the Jetty archive to the installation directory. For example: <tt>/opt/jetty</tt><br/></li>
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<li>Use a tar utility to extract the files. For example: <tt>tar -zxvf jetty-distribution-9.2.1.v20140609.tar.gz</tt><br/></li>
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<li>Start Jetty to confirm it has been installed correctly:</li>
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<nowiki>[java_path]/java -jar [jetty_path]/start.jar </nowiki>
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*[java_path] &mdash; The path to your Java installation. For example, <tt>/usr/bin</tt>.
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*[jetty_path] &mdash; The path to your Jetty installation. For example, <tt>/opt/jetty</tt>.
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<li>Test Jetty by entering the following URL in a web browser: <tt>http://[host]:8080</tt></li>
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*[host] &mdash; The host name (fully qualified domain name) or IP address where you installed Jetty.
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You should see a Jetty Test application page.
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<li>Stop Jetty by pressing <tt>Ctrl+c</tt>.
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</ol>
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'''End'''
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</toggledisplay>
  
 
==Cassandra Requirements==
 
==Cassandra Requirements==

Revision as of 12:16, March 18, 2015

Prerequisites

To work with Workspace Web Edition & Web Services, make sure that your system meets the following minimum requirements:

OS Requirements

  • Linux Red Hat, versions 5 & 6

Jetty Requirements

Jetty version 9.3.2 is now embedded in the Workspace Web Edition & Web Services installation. Previously, you had to install and configure Jetty separately.

[+] Click here for the Jetty installation details

Cassandra Requirements

Browser Support

Workspace Web Edition

The Workspace Web Edition agent interface supports the following browsers:

  • Microsoft Internet Explorer 10
  • Google Chrome 22+
  • Firefox 15+

Gplus Adapter for Salesforce

The adapter supports the following web browsers:

  • Firefox 34+, running on Windows and OS X 7+
  • Google Chrome 31+, running on Windows and OS X7+

Genesys Environment

In addition to having a Genesys Management Framework 8.1 environment installed and running, the following table lists the Genesys components that are used with a WWE&WS installation

Feature Genesys Component
Voice API
Multimedia API
Reporting
Mobile Push Notifications

Next Steps

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