Documentation:HTCC:API:TwitterCreate:8.5.2DRAFT

Create

This operation is part of the Twitter API section of the Genesys Web Services REST API.

Overview

Creates a new empty Twitter interaction.

Request URL	/api/v2/me/twitter
HTTP Method	POST
Required Features	api-multimedia

Parameters

Parameter	Value
operationName	Create
queuePath	The URI of the queue where GWS should place this Twitter interaction.
userData	The key value data to attach. (optional)

Samples

Request

POST /api/v2/me/twitter
{
  "operationName": "Create",
  "queuePath": "/queues/995655ec-81a5-46b0-82d0-3f2c5eca263d"
}

HTTP Response

{
 "statusCode": 0
}

CometD Response

{"messageType": "TwitterStateChangeMessage",
 "notificationType": "StatusChange",
 "referenceId": 10,
 "twitter": {"capabilities": ["Cancel",
                                "Send",
                                "AddComment",
                                "AttachUserData",
                                "UpdateUserData",
                                "DeleteUserData",
                                "SetDisposition",
                                "SetInFocus",
                                "Transfer"],
              "id": "01QQQG2MU214P05G",
              "state": "Composing",
              "twitterType": "Outbound",
              "uri": "http://192.168.83.25:8080/api/v2/twitters/01QQQG2MU214P05G"}}

Field	Description
messageType	The category of message.
notificationType	The purpose of the notification.
twitter	The element containing all twitter specific data.