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| − | =Accept= | + | = TwitterAccept= |
| − | __NOTOC__
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| − | This operation is part of the [[Twitter|Twitter API]] section of the [[Welcome|Genesys Web Services REST API]].
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| − | ==Overview==
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| − | Notifies the service that the agent has accepted an interaction invitation.
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| − | {|
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| − | ! Request URL
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| − | | /api/v2/me/twitter/{id}
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| − | |-
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| − | ! HTTP Method
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| − | | POST
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| − | |-
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| − | ! Required Features
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| − | | api-multimedia
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| − | |}
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| | | | |
| − | ==Parameters==
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| − | {|
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| − | ! Parameter
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| − | ! Value
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| − | |-
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| − | | operationName
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| − | | Accept
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| − | |}
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| − |
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| − | ==Samples==
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| − | ===Request===
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| − | <source lang="text">
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| − | POST /api/v2/me/twitter/01QQQG2MU214P05F
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| − | {
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| − | "operationName": "Accept"
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| − | }
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| − | </source>
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| − | ===HTTP Response===
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| − | <source lang="text">
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| − | {
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| − | "statusCode": 0
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| − | }
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| − | </source>
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| − | ===CometD Response===
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| − | <source lang="text">
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| − | {
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| − | "messageType": "TwitterStateChangeMessage",
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| − | "notificationType": "StatusChange",
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| − | "referenceId": 11,
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| − | "twitter": {"capabilities": ["Reply",
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| − | "Transfer",
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| − | "AddComment",
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| − | "AttachUserData",
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| − | "UpdateUserData",
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| − | "DeleteUserData",
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| − | "SetDisposition",
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| − | "SetInFocus",
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| − | "Complete"],
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| − | "contactId": "0000Ka96XNNU4488",
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| − | "from": "vitaliy_onv(Oleg Witcher)",
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| − | "id": "01QQQG2MU214P05F",
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| − | "message": "On 12:58:9 11/5/2013, P created a post saying hello world!.",
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| − | "receivedDate": "2015-03-02 10:55:45.000+0200",
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| − | "revelantResponseTemplateGroups": [],
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| − | "state": "Processing",
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| − | "subject": "On 12:58:9 11/5/2013, P created a pos...",
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| − | "suggestedQueueUris": [],
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| − | "twitterType": "Inbound",
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| − | "uri": "http://192.168.83.25:8080/api/v2/twitters/01QQQG2MU214P05F",
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| − | "userData": {"CBR-IT-path_DBIDs": "",
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| − | "CBR-Interaction_cost": "",
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| − | "CBR-actual_volume": "",
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| − | "CBR-contract_DBIDs": "",
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| − | "ClassifiedAndScreened": "1",
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| − | "Classify_Actionability_CtgId": "",
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| − | "Classify_Actionability_CtgName": "",
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| − | "Classify_Actionability_CtgRelevancy": "",
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| − | "Classify_Sentiment_CtgId": "",
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| − | "Classify_Sentiment_CtgName": "",
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| − | "Classify_Sentiment_CtgRelevancy": "",
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| − | "ContactCreated": "false",
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| − | "ContactId": "0000Ka96XNNU4488",
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| − | "ContactIdList": "0000Ka96XNNU4488",
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| − | "CustomerSegment": "default",
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| − | "FirstName": "Oleg",
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| − | "FromAddress": "vitaliy_onv(Oleg Witcher)",
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| − | "IxnAlreadyCreatedInUCS": "1",
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| − | "KloutId": "",
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| − | "LastName": "Witcher",
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| − | "NumberOfContactsFound": "1",
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| − | "PegAGSocial Media Agent Group": 1,
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| − | "RRequestedSkillCombination": "",
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| − | "RRequestedSkills": None,
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| − | "RStrategyDBID": "985",
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| − | "RStrategyName": "Twitter Agent Delivery Strategy",
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| − | "RTargetAgentGroup": "Social Media Agent Group",
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| − | "RTargetAgentSelected": "a1",
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| − | "RTargetObjSelDBID": "117",
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| − | "RTargetObjectSelected": "Social Media Agent Group",
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| − | "RTargetPlaceSelected": "a1",
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| − | "RTargetRequested": "Social Media Agent Group",
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| − | "RTargetRuleSelected": "",
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| − | "RTargetTypeSelected": "2",
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| − | "RTenant": "Environment",
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| − | "RVQDBID": "",
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| − | "RVQID": "",
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| − | "RouterData70": "("t"="1383649092 0")",
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| − | "Screen_Actionability_CtgName": "",
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| − | "Screen_Actionability_CtgRelevancy": "",
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| − | "Screen_Actionability_ScreenRuleName": "",
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| − | "Screen_Sentiment_CtgName": "",
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| − | "Screen_Sentiment_CtgRelevancy": "",
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| − | "Screen_Sentiment_ScreenRuleName": "",
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| − | "ServiceObjective": 0,
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| − | "ServiceType": "default",
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| − | "Subject": "On 12:58:9 11/5/2013, P created a pos...",
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| − | "_twitterCreatedAt": "2013-11-05T10:58:12Z",
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| − | "_twitterFromAddr": "vitaliy_onv",
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| − | "_twitterFromUserId": "2175525290",
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| − | "_twitterIsFavorited": "false",
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| − | "_twitterIsRetweet": "false",
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| − | "_twitterMsgId": "25760829",
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| − | "_twitterMsgPlainText": "On 12:58:9 11/5/2013, P created a post saying hello world!.",
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| − | "_twitterMsgType": "Status",
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| − | "_twitterQueryName": "stream-user",
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| − | "_twitterRetweetCount": "0",
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| − | "_twitterSource": "<a href="http://www.kaermorhen.ru" rel="nofollow">Witcher_APP</a>",
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| − | "_twitterToAddr": "vitaliy_onv",
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| − | "_twitterUserCreatedAt": "2013-11-05T06:56:43Z",
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| − | "_twitterUserFollowersCount": "0",
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| − | "_twitterUserFriendsCount": "0",
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| − | "_twitterUserId": "2175525290",
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| − | "_twitterUserImageURL": "http://abs.twimg.com/sticky/default_profile_images/default_profile_1_normal.png",
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| − | "_twitterUserIsFollower": "false",
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| − | "_twitterUserIsFriend": "false",
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| − | "_twitterUserLanguage": "r",
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| − | "_twitterUserName": "Oleg Witcher",
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| − | "_twitterUserScreenName": "vitaliy_onv",
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| − | "_twitterUserStatusesCount": "2",
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| − | "_twitterUserUtcOffset": "-1",
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| − | "_umsChannel": "channel-twitter",
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| − | "_umsChannelInfo": {"_twitterSourceNickName": "Twitter Application SmServer-1",
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| − | "_twitterUserId": "2175525290",
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| − | "_twitterUserImageURL": "http://abs.twimg.com/sticky/default_profile_images/default_profile_1_normal.png",
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| − | "_twitterUserName": "Oleg Witcher",
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| − | "_twitterUserScreenName": "vitaliy_onv"},
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| − | "_umsChatPossible": "false",
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| − | "_umsFromAddr": "vitaliy_onv",
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| − | "_umsInboundIxnSubmittedBy": "Cloud_localhost",
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| − | "_umsMediaAccount": "2175525290",
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| − | "_umsMediaType": "twitter",
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| − | "_umsMsgPlainText": "On 12:58:9 11/5/2013, P created a post saying hello world!.",
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| − | "_umsRequestId": "14",
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| − | "desktop_actionable": "1",
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| − | "desktop_expand": "1",
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| − | "desktop_sentiment": "Neutral"
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| − | }
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| − | }
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| − | }
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| − | </source>
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| − |
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| − | {|
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| − | ! '''Field'''
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| − | ! '''Description'''
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| − | |-
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| − | | data
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| − | | The element containing all key data.
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| − | |-
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| − | | messageType
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| − | | The category of message.
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| − | |-
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| − | | notificationType
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| − | | The purpose of the notification.
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| − | |-
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| − | | uri
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| − | | The location of the resource.
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| − | |-
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| − | | twitter
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| − | | The element containing all twitter specific data.
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| − | |}
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| | [[Category:V:HTCC:8.5.2DRAFT]] | | [[Category:V:HTCC:8.5.2DRAFT]] |
