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GPA Table of Contents Page

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*{{#topic:GPAPrerequisites}}
 
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*{{#topic:GPAToastAndCaseData}}
 
 
{{#topic:AgentHelp}}
 
*{{#topic:GPAManageMyself}}
 
 
**{{#topic:GPAMainWindow}}
 
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*{{#topic:GPAManageMyInteractions}}
 
**{{#topic:GPATeamCommunicator}}
 
**{{#topic:GPACaseData}}
 
**{{#topic:GPADispositionCode}}
 
**{{#topic:GPANotePad}}
 
*{{#topic:GPAVoice}}
 
**{{#topic:GPACallActions}}
 
**{{#topic:GPAInternalVoiceInteractions}}
 
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[[Category:V:HTCC:8.5.2DRAFT]]
 
[[Category:V:HTCC:8.5.2DRAFT]]

Revision as of 12:16, March 19, 2015

Welcome title: Gplus Adapter User's Guide

GPALogin title: Logging in

GPALogout does not exist. Click to create GPALogout in 8.5.2DRAFT

GPAStatus title: Changing your status

GPAMyChannels title: Navigating to a channel

GPAIncomingCall title: Answer incoming calls

GPADialCall title: Dial a call

GPATransferCall title: Transfer a call

GPAInitiateConf title: Conference calls

GPAVoiceConsult title: Consultations

GPAFeedback title: Submitting feedback

GPAError does not exist. Click to create GPAError in 8.5.2DRAFT

Help


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