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===CometD Response=== | ===CometD Response=== | ||
====Message for Processing a Twitter Interaction==== | ====Message for Processing a Twitter Interaction==== | ||
Revision as of 17:15, March 27, 2015
AttachUserData
This operation is part of the Twitter API section of the Genesys Web Services REST API.
Overview
Adds the specified data to the interaction's UserData.
| Request URL | /api/v2/me/twitter/{id} |
|---|---|
| HTTP Method | POST |
| Required Features | api-multimedia |
Parameters
| Parameter | Value |
|---|---|
| operationName | AttachUserData |
| userData | The key value data to attach. |
Samples
Request
POST api/v2/me/twitter/01QQQG2MU214P05N
{
"operationName": "AttachUserData",
"userData": {
"UserData1":"DATA1",
"UserData2":123456789
}
}HTTP Response
{
"statusCode": 0,
"referenceId": 27
}CometD Response
Message for Processing a Twitter Interaction
{
"twitter":{
"userData":{
"_twitterUserImageURL":"http: //abs.twimg.com/sticky/default_profile_images/default_profile_1_normal.png",
"FirstName":"Oleg",
"LastName":"Witcher",
"RTargetObjectSelected":"SocialMediaAgentGroup",
"RVQDBID":"",
"_twitterUserStatusesCount":"2",
"CBR-actual_volume":"",
"RVQID":"",
"_twitterMsgType":"Status",
"Screen_Sentiment_ScreenRuleName":"",
"_twitterMsgPlainText":"On12: 58: 911/5/2013,
Pcreatedapostsayinghelloworld!.",
"_umsRequestId":"14",
"_umsChannel":"channel-twitter",
"_twitterUserId":"2175525290",
"_twitterIsRetweet":"false",
"Screen_Actionability_CtgName":"",
"desktop_expand":"1",
"RTargetObjSelDBID":"117",
"CBR-Interaction_cost":"",
"_umsInboundIxnSubmittedBy":"Cloud_localhost",
"Screen_Sentiment_CtgRelevancy":"",
"Screen_Actionability_CtgRelevancy":"",
"desktop_sentiment":"Neutral",
"_twitterUserCreatedAt":"2013-11-05T06: 56: 43Z",
"_umsMediaType":"twitter",
"desktop_actionable":"1",
"_twitterFromAddr":"vitaliy_onv",
"RRequestedSkills":None,
"CBR-contract_DBIDs":"",
"ContactId":"0000Ka96XNNU4488",
"RTargetAgentSelected":"a1",
"_twitterUserName":"OlegWitcher",
"Classify_Sentiment_CtgRelevancy":"",
"CBR-IT-path_DBIDs":"",
"Classify_Actionability_CtgRelevancy":"",
"Classify_Actionability_CtgName":"",
"Classify_Sentiment_CtgId":"",
"RTargetRuleSelected":"",
"_twitterFromUserId":"2175525290",
"_umsMediaAccount":"2175525290",
"PegAGSocialMediaAgentGroup":1,
"UserData2":123456789,
"RTargetPlaceSelected":"a1",
"ContactCreated":"false",
"UserData1":"DATA1",
"ContactIdList":"0000Ka96XNNU4488",
"RTenant":"Environment",
"_twitterToAddr":"vitaliy_onv",
"_umsFromAddr":"vitaliy_onv",
"Classify_Sentiment_CtgName":"",
"IxnAlreadyCreatedInUCS":"1",
"RouterData70":"(" t"="1383649092 0")",
"_twitterUserScreenName":"vitaliy_onv",
"_twitterUserFriendsCount":"0",
"_twitterUserIsFriend":"false",
"Screen_Actionability_ScreenRuleName":"",
"_twitterSource":"<ahref=" http://www.kaermorhen.ru"rel="nofollow">Witcher_APP</a>",
"KloutId":"",
"RRequestedSkillCombination":"",
"_umsChannelInfo":{
"_twitterUserId":"2175525290",
"_twitterUserImageURL":"http: //abs.twimg.com/sticky/default_profile_images/default_profile_1_normal.png",
"_twitterUserName":"OlegWitcher",
"_twitterSourceNickName":"TwitterApplicationSmServer-1",
"_twitterUserScreenName":"vitaliy_onv"
},
"_twitterMsgId":"58765591",
"RStrategyName":"TwitterAgentDeliveryStrategy",
"RStrategyDBID":"985",
"_twitterIsFavorited":"false",
"CustomerSegment":"default",
"_twitterUserIsFollower":"false",
"Classify_Actionability_CtgId":"",
"ServiceType":"default",
"_umsChatPossible":"false",
"Screen_Sentiment_CtgName":"",
"_twitterUserUtcOffset":"-1",
"_twitterQueryName":"stream-user",
"ServiceObjective":0,
"NumberOfContactsFound":"1",
"_twitterUserLanguage":"r",
"FromAddress":"vitaliy_onv(OlegWitcher)",
"RTargetRequested":"SocialMediaAgentGroup",
"RTargetAgentGroup":"SocialMediaAgentGroup",
"ClassifiedAndScreened":"1",
"_twitterRetweetCount":"0",
"_umsMsgPlainText":"On12: 58: 911/5/2013,
Pcreatedapostsayinghelloworld!.",
"_twitterUserFollowersCount":"0",
"RTargetTypeSelected":"2",
"_twitterCreatedAt":"2013-11-05T10: 58: 12Z",
"Subject":"On12: 58: 911/5/2013,
Pcreatedapos..."
},
"from":"vitaliy_onv(OlegWitcher)",
"receivedDate":"2015-03-0214: 23: 11.000+0200",
"suggestedQueueUris":[
],
"capabilities":[
"Reply",
"Transfer",
"AddComment",
"AttachUserData",
"UpdateUserData",
"DeleteUserData",
"SetDisposition",
"SetInFocus",
"Complete"
],
"uri":"http: //192.168.83.25: 8080/api/v2/twitters/01QQQG2MU214P05N",
"state":"Processing",
"contactId":"0000Ka96XNNU4488",
"revelantResponseTemplateGroups":[
],
"message":"On12: 58: 911/5/2013,
Pcreatedapostsayinghelloworld!.",
"id":"01QQQG2MU214P05N",
"twitterType":"Inbound",
"subject":"On12: 58: 911/5/2013,
Pcreatedapos..."
},
"referenceId":27,
"notificationType":"PropertiesUpdated",
"messageType":"TwitterStateChangeMessage"
}Message for Composing a Twitter Interaction
{
"twitter":{
"userData":{
"UserData2":123456789,
"UserData1":"DATA1"
},
"uri":"http: //192.168.83.25: 8080/api/v2/twitters/01QQQG2MU214P05M",
"capabilities":[
"Cancel",
"Send",
"AddComment",
"AttachUserData",
"UpdateUserData",
"DeleteUserData",
"SetDisposition",
"SetInFocus",
"Transfer"
],
"state":"Composing",
"id":"01QQQG2MU214P05M",
"twitterType":"Outbound"
},
"referenceId":11,
"notificationType":"PropertiesUpdated",
"messageType":"TwitterStateChangeMessage"
}
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