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== Jetty Requirements== | == Jetty Requirements== | ||
| − | [[InstallingAndDeployingJetty|You have installed and configured Jetty 9.]] | + | *[[InstallingAndDeployingJetty|You have installed and configured Jetty 9.]] |
<!--Jetty 9.3.2 is now embedded in the Workspace Web Edition & Web Services installation, as of release 8.5.200.63 {{Editgrn_open}}to be confirmed at final freeze{{Editgrn_close}}. Previously, you had to install and configure Jetty separately. | <!--Jetty 9.3.2 is now embedded in the Workspace Web Edition & Web Services installation, as of release 8.5.200.63 {{Editgrn_open}}to be confirmed at final freeze{{Editgrn_close}}. Previously, you had to install and configure Jetty separately. | ||
<toggledisplay linkstyle font-size:larger showtext="[+] Click here to see the old Jetty installation details" hidetext="[-] Click here to hide the Jetty installation details"> | <toggledisplay linkstyle font-size:larger showtext="[+] Click here to see the old Jetty installation details" hidetext="[-] Click here to hide the Jetty installation details"> | ||
Revision as of 12:17, March 30, 2015
Prerequisites
Contents
To work with Workspace Web Edition & Web Services, make sure that your system meets the following minimum requirements:
OS Requirements
- Linux Red Hat, versions 5 & 6
Java Requirements
- You have installed the latest Java 1.7 JDK 64bit for Linux. For more information, refer to the Java documentation.
Jetty Requirements
Cassandra Requirements
Browser Support
Workspace Web Edition
The Workspace Web Edition agent interface supports the following browsers:
- Microsoft Internet Explorer 10
- Google Chrome 22+
- Firefox 15+
Gplus Adapter for Salesforce
The adapter supports the following web browsers:
- Firefox 34+, running on Windows and OS X 7+
- Google Chrome 31+, running on Windows and OS X7+
Genesys Environment
In addition to having a Genesys Management Framework 8.1 environment installed and running, the following table lists the Genesys components that are used with a WWE&WS installation
| Feature | Genesys Component |
|---|---|
| Voice API |
|
| Multimedia API | |
| Reporting | |
| Mobile Push Notifications |
Next Steps
Comments or questions about this documentation? Contact us for support!