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Revision as of 10:39, April 1, 2015
Planning your Workspace Web Edition & Web Services Deployment
Workspace Web Edition & Web Services requires Cassandra, so when planning your deployment you also need to consider the Cassandra topology. There are generally three common Cassandra topologies used for Workspace Web Edition & Web Services:
- Development — 1 Cassandra node (appropriate for a development or lab environment)
- Single Datacenter — 1 datacenter with a minimum of three Cassandra nodes
- Two Datacenters — 2 datacenters with a minimum of three Cassandra nodes in each datacenter
The number of Workspace Web Edition & Web Services nodes in your deployment scenario depends on a variety of factors. Please consult with Genesys for help to determine the correct number of nodes for your solution.
For Development scenarios, you can install Cassandra and Workspace Web Edition & Web Services on the same host. For Single Datacenter and Two Datacenter scenarios, you must install Cassandra and Workspace Web Edition & Web Services on separate hosts.
Whichever deployment scenario you decide to implement, you should follow the same basic deployment steps:
Deployment Tasks
Complete the following steps to deploy Workspace Web Edition & Web Services.
- Review the Prerequisites. Make sure all supporting components are installed and configured.
- Install Workspace Web Edition & Web Services.
- Initialize Cassandra.
- Deploy the Web Application.
- Configure Workspace Web Edition & Web Services.
- Configure your required features (optional).
- Configure additional security (optional).
- Start and test Workspace Web Edition & Web Services.
- Follow up with the appropriate configuration or developer information, depending on which components you plan to use:
- Configure Workspace Web Edition (takes you to a new guide)
- Work with Web Services (takes you to a new guide)
- Configure and deploy the Gplus Adapter for Salesforce
- Configure and deploy the Gplus Adapter for Oracle Service Cloud