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GPA Table of Contents Page

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{{#topic:Welcome}}
 
{{#topic:Welcome}}
  
{{#topic:AdminHelp}}
+
{{#topic:GPALogin}}
*{{#topic:GPAPrerequisites}}
 
*{{#topic:GPAConfiguringScreenPopups}}
 
*{{#topic:GPANotReadyReasonCodes}}
 
*{{#topic:GPADispositionCodes}}
 
*{{#topic:GPAToastAndCaseData}}
 
  
{{#topic:AgentHelp}}
+
{{#topic:GPALogout}}
*{{#topic:GPALoggingIn}}
+
 
*{{#topic:GPAChangingYourStatus}}
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{{#topic:GPAStatus}}
*{{#topic:GPAReceivingCalls}}
+
 
*{{#topic:GPACallHandling}}
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{{#topic:GPAMyChannels}}
*{{#topic:GPATransferringCalls}}
+
 
*{{#topic:GPACallWrapup}}
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{{#topic:GPAVoice}}
*{{#topic:GPAManagingClickToDial}}
+
*{{#topic:GPAIncomingCall}}
*{{#topic:GPAChangingExtension}}
+
*{{#topic:GPADialCall}}
*{{#topic:GPAManagingOutboundCalls}}
+
*{{#topic:GPATransferCall}}
**{{#topic:GPACampaignStatusNotifications}}
+
*{{#topic:GPAInitiateConf}}
**{{#topic:GPACampaignStatusView}}
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*{{#topic:GPAVoiceConsult}}
**{{#topic:GPAGetARecord}}
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**{{#topic:GPADisplayPreviewRecordInfo}}
+
{{#topic:GPAFeedback}}
**{{#topic:GPADialARecord}}
 
**{{#topic:GPACallResult}}
 
**{{#topic:GPADoNotCall}}
 
**{{#topic:GPAAutomaticRecordRetrieval}}
 
**{{#topic:GPAStopPreviewRecords}}
 
**{{#topic:GPADeclineARecord}}
 
**{{#topic:GPACancelARecord}}
 
*{{#topic:GPASigningOut}}
 
  
 
[[Category:V:HTCC:8.5.2]]
 
[[Category:V:HTCC:8.5.2]]

Revision as of 18:28, April 3, 2015

Welcome title: Gplus Adapter User's Guide

GPALogin title: Logging in

GPALogout title: Logging Out

GPAStatus title: Changing your status

GPAMyChannels title: Navigating to a channel

GPAVoice title: Handling calls

GPAFeedback title: Submitting feedback

Help


* Use {{#topic:TopicName}} to create chapters, without no space in the TopicName.
* Use {{#topic:TopicName}} within a bullet to create topics.
* Use {{#topic:TopicName}} within a second-level bullet to create topics.
After save, click on the create link to edit the page and set up a H1 for the new topic.

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